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Telephone Customer Service Agent. Banking Sector. Urgent Temporary Campaign

On-site in Barcelona·Part-time·Added 7 days ago

Randstad España

5598 open roles

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What they offer

  • €9.72 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time hours.

What they ask for

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Barcelona

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Do you have experience as a phone customer service representative? Are you passionate about the banking world? If so, this is your job offer!

We offer you the opportunity to work in a leading outsourcing company in the sector

What you'll do

Within the customer service department, you will be responsible for handling incoming calls from the entity's clients, managing transactions, resolving queries, and addressing issues. You will be the main point of contact for clients of a major banking institution.

Benefits and conditions

We offer:

  • 30h in the morning shift from 8:00 to 16:00 or in the afternoon shift from 15:00 to 22:00. Availability from Monday to Sunday is required
  • Salary: €9.72 gross per hour
  • Work area: Barcelona, well connected by public transport.
  • Temporary contract from 25/09/2026 to 30/09/026 with the option to extend for 1 more week

An initial 3-day training will be carried out from September 21st to 23rd from 9:00 to 17:00

Start date 25/09/2026

Requirements

What we're looking for

We require previous experience in phone-based customer service roles, as well as a high/native level of Catalan.

We are looking for committed people with strong communication skills and a knack for learning.

Nice to have

A high level of English will be valued

How they hire

2 steps1 interview

  1. Inscripción en la oferta

  2. En revisión · With a consultor/a de Randstad

  3. Preseleccionado

  4. Contacto del consultor/a

    With a consultor/a de Randstad

    Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.

  5. Gestión final de la empresa

    With an empresa cliente

    Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

  • Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
  • Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
  • Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
Website
randstad.es
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