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Teleoperator Retention - 100% remote work

Randstad España·Sevilla, Spain

What they offer

  • €9 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time hours.

  • Fully remote

    Per the ad.

What they ask for

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

Pulled from the advert automatically — the full ad is what counts.

This job was published 6 months ago

Read the full advert

About the role

Do you consider yourself a commercially-minded and ambitious person? If adjectives like negotiator and decisive describe you, keep reading! We might be offering you the job opportunity you've been waiting for.

At Randstad we are looking for a professional in communication and sales, with a strong focus on customer service and results, to fill the position of Retention Teleoperator. If you have a passion for phone contact, are motivated by commercial targets, and are looking for a stable part-time schedule, this is your opportunity!

What you'll do

Your responsibility will be to handle outbound calls to customers who have requested cancellation of their service.

Main duties:

  • Customer retention: Overcoming objections and negotiating offers to keep the customer active.
  • Personalized attention: Handle each case with empathy and a commercial focus.
  • Administrative management: Correctly record information in the systems.
  • Achievement of objectives: Reach quality and retention targets, with incentives for results.

You will have the constant support of a professional team, who will accompany you so that you can give your best in each call and offer excellent service.

Requirements

If you think this could be your new job, here's what we expect from you:

  • Specialists in the energy sector.
  • Previous experience in sales or a commercial environment (telephone or in-person).
  • Retention and commercial quality level: We are looking for people with persuasion and closing skills, who enjoy selling.
  • Good product presentation: Knowing how to explain the benefits of the service in a structured and attractive way.
  • Language: A high level of Catalan (spoken and written) will be positively valued.
  • Results orientation: People focused on achieving and exceeding objectives.
  • Proactive and decisive attitude: Ability to manage objections and turn doubts into opportunities.

APPLY FOR THE OFFER!

Benefits and conditions

  • Part-time schedule of 30 hours, from 12:00 to 18:00.
  • Work mode: 100% remote. It doesn't matter where you live!
  • Gross hourly salary of €9.40 plus commissions.
  • Initial 3-month contract with Randstad with the possibility of joining the staff
  • Prior online training: from Wednesday 25/02 to Tuesday 03/03.
  • Start date: 04/03/2026.
  • Good work environment + continuous training

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Randstad España

Randstad España

Staffing

View company profile
International company

Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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