This job was published 6 months ago
Telemarketer / Call Center Agent
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
From the RAS INTERIM MADRID office, we are selecting a TELEMARKETER / CALL CENTER AGENT for a company in the TELECOMMUNICATIONS sector located in AV. AMERICA
👌 YOUR RESPONSIBILITIES
- Handle customer calls, providing information about products and services according to campaigns.
- Manage requests related to the active project.
- Use computer tools to record interactions and manage information efficiently and accurately.
- Ensure high-quality customer service with careful and professional conversation, both in inbound and outbound calls.
👍 WHAT DO WE NEED FROM YOU?
- Previous experience in customer service or as a call center agent, with commercial skills.
- Proficiency in using computer tools.
- Customer-oriented profile, with communication skills, problem-solving abilities, and the ability to identify and promote commercial opportunities during calls.
🤝 WHAT CAN WE OFFER YOU?
- Morning shifts from 08:00 to 13:30 / Afternoon shifts from 13:00 to 19:00.
- Initial company-funded training on products and campaign management, with the possibility of continuous training.
- Initial 3-month contract, with possibilities for continuity.
View original advert (Spanish)
Desde la oficina RAS INTERIM MADRID seleccionamos TELEOPERADOR/A para empresa del sector TELECOMUNICACIONES ubicada en AV.AMERICA
👌 TUS RESPONSABILIDADES
- Atender llamadas de clientes proporcionándoles información sobre productos y servicios según campañas.
- Gestionar las solicitudes relacionadas con el proyecto activo.
- Utilizar herramientas informáticas para registrar las interacciones y gestionar la información de manera eficiente y precisa.
- Garantizar una atención al cliente de alta calidad con conversación cuidada y profesional, tanto en llamadas entrantes como salientes.
👍 ¿QUÉ NECESITAMOS DE TI?
- Experiencia previa en atención al cliente o teleoperador, con habilidades comerciales.
- Agilidad en el uso de herramientas informáticas.
- Perfil orientado al cliente, con habilidades comunicativas, resolución de problemas y, habilidad para identificar y promover oportunidades comerciales en las llamadas.
🤝 ¿QUÉ PODEMOS APORTARTE?
- Turnos de mañana de 08:00 a 13:30 / Turnos de tarde de 13:00 a 19:00.
- Formación inicial a cargo de la empresa sobre los productos y la gestión de las campañas con posibilidad de formación continua.
- Contrato inicial de 3 meses, con posibilidades de continuidad.