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Indoor Sales in Bilbao

On-site in Bilbao·Full-time·Added 6 months ago (last checked 27 Oct)

Rhenus Logistics

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Our summary

Work mode: On-site, Bilbao
Contract: Full-time
English: Required
Experience: 2+ years

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Skills

Rhenus Logistics is hiring for this role in several places. This vacancy is in Bilbao.

This job advert was originally written in Spanish.

Requirements

What we're looking for

A minimum of 2 years of experience in a freight forwarding company or in air and/or sea freight related activities is required.
Ability to work in a team and with a strong client focus.
Excellent communication and phone skills; accustomed to making cold calls.
Ability to work independently and under pressure in problem-solving situations.
Strong communication, problem-solving, and organizational skills.
Solid computer skills, including the Microsoft Office package (Word, PowerPoint, Outlook, and Excel); experience with CRM is valued.
Positive, friendly, and professional attitude when dealing with clients by phone or email.
Strong work ethic and integrity.
Ability to respond to any request in English.

The role

What You Can Expect:

The person will join as Inside Sales in our Bilbao office at the Iberdrola Tower, and will be responsible for generating our business opportunities through an assigned portfolio, as well as establishing new commercial relationships and retaining assigned clients. Their tasks, among others, will be:

What you'll do

Making the first phone contact with assigned clients to learn about their needs, present our services, provide quotations, build and maintain ongoing relationships, and increase business with the client over time.
Acquiring clients by phone, video calls, and other actions such as webinars and virtual trade fairs.
Providing excellent customer service to all accounts and conducting timely follow-up on client requests.
Working closely with the Operations department to secure new business.
Ongoing monitoring of all quotations.
Communicating with overseas offices to ensure that international and client requirements are met.
Analyzing and monitoring the development of the existing client portfolio and client losses (Shipping Cuts).
Managing client complaints and issues autonomously.
Collaborating with the External Sales team to identify and qualify potential business opportunities.
Attending all sales training sessions provided and scheduled by Rhenus A&O.

About Rhenus Logistics

Rhenus Logistics is a global logistics service provider headquartered in Holzwickede, Germany. The company offers a comprehensive range of services including contract logistics, freight forwarding, customs clearance, and supply chain solutions across road, rail, air, and ocean transport. With a strong presence in Europe and operations worldwide, Rhenus employs tens of thousands of people and is part of the Rethmann Group, one of the largest privately owned logistics and environmental services groups in the world.

In Spain, Rhenus operates through multiple offices and warehouses, with a significant number of open roles in areas such as customs, warehouse operations, transport, and sales. The company is actively hiring for both operational and administrative positions, offering opportunities for international professionals, particularly those with experience in logistics, customs, and supply chain management. Rhenus values a multicultural work environment and provides career development paths across its global network, making it an attractive employer for those looking to build a career in logistics in Spain.

Industry: Logistics
Founded: 1912
Employees: 30,000–50,000
Headquarters: Holzwickede, Germany
In Spain: Madrid, Barcelona

Good to know if you are moving

Rhenus has a global presence in over 70 countries, offering international career mobility opportunities.
The company provides training and development programs for logistics professionals, including customs and warehouse operations.
Spain is a key market for Rhenus, with multiple offices and warehouses, particularly in Madrid and Barcelona.
Rhenus is part of the Rethmann Group, a large privately held group, providing financial stability and long-term career prospects.
Many roles in Spain involve customs and international trade, which are valuable skills for professionals with EU trade experience.

All open roles at Rhenus Logistics