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Senior Account Manager, Professional Services

Hybrid in Madrid·Full-time·Added 3 days ago

Salesforce

11 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Salesforce doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have 10+ years of experience
Mid-level role.

Pay & benefits

What you'll get

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Requirements

What we're looking for

Required Experience & Skills

10+ years of experience in enterprise IT sales, account management, or consulting.
Strong background in consulting and/or professional services.
Proven track record of exceeding sales quotas and driving significant revenue growth.
Demonstrated ability to engage and influence C-level stakeholders.
Deep understanding of digital transformation, cloud technologies, CRM, data, and AI.
Strong commercial acumen combined with a customer-centric, value-led mindset.
Ability to operate effectively in a matrix organization and lead cross-functional teams.
Salesforce platform knowledge and certifications are advantageous.
Fluent in English and Spanish.

Nice to have

Profile

Strategic thinker with strong execution discipline.
Recognized collaborator and team leader.
Comfortable navigating complex enterprise environments.
Highly credible with senior client stakeholders.
Results-driven with a consistent record of overperformance.

The role

Job Category

Customer Success

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the #1 AI CRM in the world, where humans and agents drive customer success together. Here, ambition becomes action, technology meets trust, and innovation is a way of life. We're looking for Trailblazers who are passionate about helping companies and the world through AI.

The Senior Account Manager is part of our Professional Services team, where we combine strategic consulting, Salesforce technology, and executive relationships to drive the digital transformation of our most strategic customers. You will own and grow strategic relationships across a defined portfolio, driving sustained value through Salesforce solutions and long-term digital transformation initiatives.

Why This Role

You'll operate at the intersection of strategy, technology, and executive engagement - driving transformation at scale within one of the world's most influential Professional Services organizations.

What you'll do

What You'll Actually Be Doing

Own and expand executive relationships, acting as a trusted advisor at C-level.
Lead strategic account planning and execution to deliver sustained revenue growth.
Lead complex, multi-threaded sales cycles across large enterprise environments.
Position Salesforce solutions as a driver of business transformation across people, process, and technology.
Collaborate closely with license sales, Professional Services, and wider internal teams to deliver integrated customer outcomes.
Identify and develop new business opportunities within existing accounts.
Maintain consistent overachievement of sales targets and pipeline growth.

Hiring process

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

About Salesforce

Salesforce is a global leader in customer relationship management (CRM) software, providing cloud-based solutions for sales, service, marketing, and analytics. Founded in 1999, the company has grown into one of the largest enterprise software firms in the world, with a strong focus on AI-driven tools like Agentforce and a broad ecosystem of partner applications. Its platform helps businesses of all sizes connect with customers and streamline operations, and it is widely recognized as a pioneer of the software-as-a-service (SaaS) model.

In Spain, Salesforce has a significant presence with offices in Madrid and Barcelona, serving as a hub for Iberia and Southern Europe. The company is known for its inclusive and collaborative culture, with a strong emphasis on equality, volunteerism, and professional development. For international professionals, Salesforce offers numerous opportunities in sales, engineering, and AI-focused roles, and it actively hires multilingual talent for emerging technology positions, making it an attractive employer for those looking to relocate to Spain.

Industry: Software
Founded: 1999
Employees: 50,000–100,000
Headquarters: San Francisco, USA
In Spain: Madrid, Barcelona
Website: salesforce.com

Good to know if you are moving

Salesforce has offices in Madrid and Barcelona, with Madrid serving as the main hub for its Iberia operations.
The company offers a range of roles for international talent, including forward deployed engineers and AI builders, with some positions specifically targeting speakers of Italian, Arabic, Hebrew, and Polish.
Salesforce is known for its strong culture of equality and philanthropy, including the 1-1-1 model of giving back to the community.
The company provides comprehensive relocation support and benefits for employees moving to Spain, including visa assistance and onboarding programs.
Salesforce is a leader in AI-driven CRM, with its Agentforce platform creating new opportunities for technical and customer-facing roles.

In their own words

Additional information

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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