Customer Success Project Intern (GBS)

On-site in Madrid·Added today

TikTok

36 open roles

Overview

Requirements

  • Have the right to work in Spain

    TikTok doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • University degree

    “Bachelor's degree or above. Applicants must be enrolled in their studies for the entire internship duration.” — per the ad.

Requirements

What we're looking for

Minimum Qualifications:

- Bachelor's degree or above. Applicants must be enrolled in their studies for the entire internship duration.

- Available to start immediately for 3-6 months

- Must complete the internship in Madrid, including in-office attendance.

- Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields

- Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas.

- Demonstrated interest in digital and TikTok's ad solutions

- High fluency in spoken and written English and Spanish is essential, as you need to cooperate with teams in Spain and EMEA and communicate professionally with regional business partners using industry jargon.

Nice to have

Preferred Qualifications:

- Studying an Advertising and Public Relations, Marketing, or Communication degree

- Autonomous spirit, data-driven, and results-oriented.

The role

The Southern Europe Global Business Solutions team is responsible for educating, inspiring and building relationships with large customers in the region. In this role you will participate in a program that exposes you to TikTok’s business operations, connects you with interns and TikTokers, and invests in your personal and professional development. You may pick up new technical skills, while also building a relationship with a 1:1 mentor.

We are looking for talented individuals to join us for an internship starting in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

What you'll do

Responsibilities:

- Establish and manage key strategic projects in partnership with Customer Success lead

- Deliver key programs to retain and drive revenue growth

- Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews for CSM team

- Support ownership of key product strategy for agencies and large advertisers

- Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Hiring process

Applications will be reviewed on a rolling basis - we encourage you to apply early.

About TikTok

Industry
Social Media
Website
tiktok.com

In their own words

About the company & team

Team Introduction

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