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Operational N1 Incidents & Problems Management Analyst II

On-site in Boadilla del Monte·Full-time·Added over 4 years ago (last checked 4 Oct)

Santander

74 open roles

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Overview

Work mode: On-site, Boadilla del Monte
Contract: Full-time
Experience: 3+ years
Education: Higher vocational training (FP Grado Superior)

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Skills

Requirements

Education & certifications

FPII/ Higher Technical Diploma: Computer and Telecommunications Engineering

The role

What you'll do

Performs tasks to set up, operate, monitor, troubleshot and execute preventive maintenance on the entire platform in accordance with established procedures and guidelines.

description

I_SGTO Operational N1 Incidents & Problems Management Analyst IIBoadilla del Monte, Spain

EXPERIENCE

3 to 5 years of relevant work experience

COMPETENCIES

Accuracy and Attention to Detail (Extensive Experience), Agile Modeling (Working Knowledge), Cloud Computing (Working Knowledge), Cross-Team Integration (Working Knowledge), Database Backup and Migration (Working Knowledge), Information Security Management (Working Knowledge), Inspiring and executing transformation (Working Knowledge), Mainframe Hardware (Working Knowledge), Mainframe Operating Systems and Platforms (Working Knowledge), Open Systems and Platforms (Working Knowledge), Planning and Organizing (Working Knowledge), Server Operating Systems and Platforms (Working Knowledge), Storage Management (Working Knowledge), Taking Ownership (Working Knowledge), Technical Troubleshooting (Working Knowledge)

Hiring process

2 steps2 interviews

Application
CV screening · With recruitment team
Phone call
With People & Culture team · Phone call · 20 min
A short call about your motivation and the details of the role.
Interviews
Virtual or in-person conversations about your experience, expectations and the value you could bring.
Background check
Offer

Santander suggests exploring the company on its website and LinkedIn before applying.
The Spanish version of the page lists the same eight steps.

About Santander

Banco Santander is a global financial services group headquartered in Boadilla del Monte, Spain, and one of the largest banks in the eurozone by market value. It operates across retail and commercial banking, wealth management, and investment banking (through its CIB division, Santander Corporate & Investment Banking), with a strong focus on digital transformation and fintech innovation. The group serves over 160 million customers worldwide and employs more than 200,000 people, with a significant technology and operations hub in Spain.

In Spain, Santander is a dominant financial institution and a major employer of tech, data, and business talent, with its main technology and operations center in Boadilla del Monte (Madrid area) and additional offices in cities like Barcelona and Santander. The company is actively investing in AI, cybersecurity, and digital product development, making it a relevant destination for international professionals seeking roles in banking, engineering, and data. Its global scale and English-friendly corporate environment, especially in CIB and technology teams, offer strong opportunities for relocators.

Industry: Banking and Fintech
Founded: 1857
Employees: 100,000–500,000
Headquarters: Boadilla del Monte, Spain
In Spain: Boadilla del Monte, Madrid, Barcelona
Website: santander.com

Good to know if you are moving

Santander is headquartered in Boadilla del Monte, near Madrid, and offers a large, international work environment with English commonly used in tech and CIB roles.
The company has a strong commitment to digital transformation, with significant investment in AI, cybersecurity, and data engineering, creating opportunities for tech professionals.
Santander provides relocation support and has a diverse workforce, with employees from many nationalities, especially in its technology and operations centers.
The bank's global presence means opportunities for international mobility and career growth across its many subsidiaries.
Working at Santander in Spain offers a competitive salary and benefits package, including flexible working arrangements and professional development programs.

All open roles at Santander