Customer Service Phone Agent (Basque)

At Sg Tech we are looking for a person for a Galician company with an international presence and a leader in its sector, to join the customer service team.

You will be part of the customer support team, resolving inquiries in an agile and effective manner, both by telephone and by email:

• Handling incoming calls.
• Resolution of incidents via email and telephone.
• Management of customer inquiries.
• Accurate and fast data entry into the system.
• Support during promotional campaigns.

• Proficiency in Basque.
• Knowledge of Galician will also be valued.
• Basic knowledge of Microsoft Office.
• Good oral and written communication skills.
• Customer orientation and ability to resolve incidents.
• Organized, responsible, and resourceful person.

Experience as a teleoperator, customer service agent, or in similar roles will be valued.

At Sg Tech we believe diversity drives innovation. Our commitment to equal opportunity drives us to build an inclusive work environment where everyone can thrive without barriers.

We foster a selection process based on fairness, without distinction of gender, gender identity or expression, sexual orientation, ethnic origin, age, religion, or disability. We value our differences and know they make us stronger.

If you are looking for a place where your talent and passion matter most, we are looking for you!