TU Operations Assistant Specialist

- Written Spanish (B2); English (B2+) : please note that this item is first in the list, it is very important to us!

- Experience working with customers: via email, in chats and/or in person;

- Initiative and organization: ****we encourage speaking up about problems and proposing ways to solve them. We know how to take responsibility for achievements/fuckups and manage our own working time during the shift;

- A desire to learn and develop in the IT field**:** most team leads grew from Junior positions.

What is worth knowing about SKELAR? We are a venture builder—in other words, a company that builds companies. With us, founders create consumer businesses that become leaders in global markets such as EdTech, Mental health, Petcare, FashionTech, and others.

Skelarians build tech products that earn recognition from Product Hunt, The Webby Awards, and receive thousands of positive reviews on TrustPilot. Overall, 10+ million people worldwide use our businesses' tech products.
All thanks to strong teams, because our specialists are SKELAR's key value.

To achieve professional realization, we have created an environment of expertise and unlimited possibilities—and we are looking for those who crave challenges.

Currently, we are looking for a TU Operations Assistant Specialist

- Communicating with users in Ukrainian, English, Chinese, and Spanish via chats and letters regarding our websites and services;

- The shift takes place from 16:00 to 24:00;

- Forwarding complex requests to other departments;

- We have a 30-minute break and 1-2 additional opportunities to step away for 10-15 min during the shift, and team interaction meetings to stay in tune;

What we've built at SKELAR for your professional growth

• SKELAR Platform. This is the operational core of the venture builder, helping founders move faster from zero to one. This allows business teams to focus on the product—while 10+ teams within the Platform cover Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and others.

• Networking and knowledge sharing as part of the culture. Among our colleagues are co-founders who have launched more than one business, as well as the strongest specialists on the market. Thus, we have access to the necessary expertise at arm's length.

• Exclusive domain education. We have created our own training programs for teammates to choose from—ranging from a 2-month school for beginner managers to intensives on AI and professional clubs for development, product management, etc.

• Impact on systemic support for Ukraine. We have the SKELAR foundation charity fund, created by SKELAR team members themselves - and thanks to every employee, we bring important social projects to life. For example, we founded the first accelerator for veterans in Europe and are building a platform to support veterans at the state level.

• An ecosystem for productive work. Spaces have been created for Skelarians that inspire results—with their own gym, climbing wall, Bali green zones, and libraries. In spaces where service, security, and comfort are synchronized with the pace of team growth, we receive a wow-experience and work more effectively.

• Care for daily comfort. Breakfasts, lunches, access to sports training in Kyiv or partial compensation for classes in Warsaw, health insurance, paid business trips if the role requires them, and corporate discounts from partners.

We'll tell you more at our introductory meeting.

We invite you to build the next big everything at SKELAR together!