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Museum Information Assistant with German

On-site in Madrid·Part-time·Added yesterday

Servinform

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Overview

Job details

€8,547 a year
Gross, as stated in the ad.
Part-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Madrid
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Joining a stable project.
20-hour weekly working day, Saturdays, Sundays, and holidays, with the possibility of extending the working day during the week.
Schedules from 10:00 to 20:00 hours. Possibility of performing fixed morning shifts, afternoon shifts, and rotating shifts.
Salary based on the working day. For the 20h/week working day: €8,547 gross annual (€712.25 gross/month) + Language bonus.
Possibility of adapting shifts and working days according to organizational needs and the availability of the candidate.
Excellent working environment within a team committed to inclusion and quality of service.
Stable contract
Consulting Collective Agreement and category Administrative Assistant
Location: P.º de la Alameda de Osuna, Barajas, 28042, Madrid (Metro: El Capricho)

Requirements

What we're looking for

Possession of a disability certificate will be valued
Proficiency in the Spanish language.
Minimum accredited German level B1.
Ability to work facing the public and resolve incidents.
Previous experience is valued.

The role

We are currently looking to recruit Information and Customer Service Assistants to provide service in a museum, depending on a body of the Public Administration.

What you'll do

Customer service, information, and guidance to the public in the various spaces of the museum.
Issuing and controlling tickets, telephone assistance, and resolving or referring inquiries, suggestions, and incidents.
Information regarding exhibitions, cultural activities, services, and access rules.
Support for visitors in the use of interactive resources and distribution of informative and educational material.
Collaboration in access control and in the organization of visitor flows.
Contribution to maintaining order in rooms and public spaces, ensuring the safety of people, collections, and facilities.
Assistance and support for people with reduced mobility, special needs, children, and elderly people.
Basic supervision of assigned areas, detecting and communicating possible incidents.
Support in the management of cloakrooms and compliance with established operating and security procedures.
Collection of statistical visitor data and completion of documentation associated with the service.
Collaboration in those customer service tasks that are required by the museum management.

About Servinform

Industry: Business Process Outsourcing
Website: servinform.es

In their own words

About the company & team

BETANSA, a Special Employment Center (CEE) of Servinform, is a company committed to the labor integration of people with disabilities, where inclusion, talent, and excellence are part of our day-to-day. Currently, we have a team of more than 250 professionals, 80% of whom have some type of disability, consolidating ourselves as a benchmark in the creation of quality job opportunities. Specialized in Consulting and ICT services, we are part of the Servinform Group, a leading company in service outsourcing.

Additional information

**No sector of our society can be understood without equality between men and women, as well as the integration of people with disabilities. That is why, at Grupo Servinform, we focus on equality and diversity as an elemental factor for social progress, working day by day to achieve this objective**

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