Business Analyst, Product Delivery

You think analytically and enjoy digging into complex problems until the patterns show. You work well in cross-functional, international teams, you listen carefully, and you can explain things clearly to business people and engineers alike. When a topic gets vague, you're the one who brings structure.

You don't need to be an AI expert from day one. We care more about curiosity, sound judgement and a good grasp of the business behind the software.

What you bring...

• Experience as a Business Analyst in a software product or delivery environment;
• Knowledge of industry trends and regulatory requirements in leasing and financial services;
• Skills in business process modelling, requirements elicitation and documentation, using tools like Draw.io, Figma or Visio;
• Comfort working in Agile/Scrum teams with tools like Jira and Confluence;

• Experience in automotive finance, leasing, fleet management or mobility is a strong plus;
• Hands-on experience using AI tools in your daily work, or a real wish to build that experience. Experience with spec-driven development or writing specifications for AI agents is a plus;

• International and multicultural company with a strong focus on growth while maintaining a horizontal and open company culture.
• Ownership of your career development with plenty of opportunities to learn and grow.
• Comprehensive 6-month onboarding program supported by a dedicated job coach.
• Continuous learning and professional development opportunities beyond onboarding.
• Collaborative environment where you are never alone and always have support available.
• Competitive salary package.
• Complimentary coffee, water, and soft drinks at the office.
• Regular team-building and social events, including after-work drinks, Family Day, Sofico weekend, etc.

At SOFICO, we're shaping the future of mobility - and we're doing it together. Our software, Miles, is a leading platform that enables companies worldwide to manage their leasing, fleet, and mobility operations in one integrated system. Every day, we help our customers work smarter, more efficiently, and stay ahead in a rapidly evolving industry.

Behind that impact is a close-knit, international team that values collaboration, ownership, and continuous growth. We move forward with ambition but stay grounded in a culture where people support each other and take pride in what they build.

As a Business Analyst, you're the link between the business and the developers. You find out what customers and Product Owners actually need, turn that into requirements the team can build, and help decide how Miles should change to fit.

A lot of that work happens with AI. We're building AI into every stage of our product development lifecycle, from discovery and analysis to specification, testing and documentation. You'll use AI agents to research a domain, analyze processes and draft or challenge requirements. You still check the result, and you own it.

• Translate business processes into structured requirements, epics and user stories, with acceptance criteria clear enough for both developers and AI agents to work from;
• Use AI tools throughout your analysis: exploring the domain, modelling processes, drafting stories and specifications, and reviewing what the AI produces before it reaches the team;
• Spot gaps in the current Miles offering and propose solutions that fit the market and can realistically be built;
• Help Product Owners prioritize, based on a solid understanding of customer needs, the market and product strategy;
• Take an active part in Scrum ceremonies such as refinement, sprint planning, reviews and retrospectives;
• Keep stakeholders informed and aligned on what's coming next;
• Share what works when using AI for analysis, so your team and the wider Product organization can learn from it.

• Willingness to travel occasionally to our other international offices.
• Flexible working hours, opportunity to work from home up to 2 days per week. Strong emphasis on maintaining a healthy work-life balance.