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Store Manager

On-site in Madrid·Full-time·Added 3 days ago (last checked 18 Oct)

Swarovski

11 open roles

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Overview

Work mode: On-site, Madrid
Contract: Full-time
English: Required
Experience: 5+ years

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Requirements

What we're looking for

5+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
Excellent leadership, coaching, and team development skills
Digital proficiency and strong operational know-how
A winning personality to easily establish a trustful relationship and empower others
Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset
English skills

Pay & benefits

What you'll get

You can expect a range of benefits, including:

Recognition awards that celebrate your achievements
Exclusive employee discounts on Swarovski products
Paid volunteering leave to support causes you care about
A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
Comprehensive product, personal and leadership skills training to help you grow
Opportunities for career development

Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.

The role

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.

Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.

As a Store Manager, you'll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You'll be a Swarovski advocate, inspiring excellence and supporting your team's growth every day.

What you'll do

Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
Build strong customer relationships and promote loyalty programs
Recruit, onboard, and coach talent, securing succession plans
Set and manage individual and team targets, proactively assessing performance
Oversee store operations: inventory, cash handling, loss prevention, and compliance
Ensure implementation of all Swarovski policies, procedures, and standards

About Swarovski

Swarovski is a global leader in precision-cut crystal and gemstone jewelry, founded in 1895 in Wattens, Austria. The company designs, manufactures, and markets a wide range of products including jewelry, home decor, and crystal figurines, operating through a vast network of boutiques and retail partners worldwide. With a workforce of over 30,000 employees, Swarovski is recognized as a category-defining brand in the luxury goods industry, known for its signature crystal cuts and innovative design collaborations.

In Spain, Swarovski operates a strong retail presence with boutiques in major cities such as Madrid, Barcelona, Sevilla, and Alicante, as well as outlet stores. The company regularly hires sales consultants and store managers for its Spanish retail network, offering part-time and full-time contracts. For international professionals, Swarovski provides a structured retail environment with clear career progression within a globally recognized luxury brand, making it an attractive option for those seeking stability and brand prestige in the Spanish retail sector.

Industry: Luxury Jewelry
Founded: 1895
Employees: 30,000
Headquarters: Wattens, Austria
In Spain: Madrid, Barcelona, Sevilla and 1 more
Website: swarovski.com

Good to know if you are moving

Swarovski operates a global retail network with boutiques and outlets across Spain, including Madrid, Barcelona, Sevilla, and Alicante.
The company offers part-time and full-time store management and sales consultant roles, which can be a good entry point for international professionals into the Spanish retail job market.
As a global luxury brand, Swarovski provides structured training and clear career progression within its retail operations.
The company's Spanish operations are part of a worldwide network, offering potential for international mobility within the company.

In their own words

About the company & team

About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

All open roles at Swarovski