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Dynamics 365 Customer Service Workspace (Specialists)

Remote from Spain·Added 5 months ago (last checked 13 Oct)

Overview

Salary
€38.10 an hour
Work mode
Remote from Spain

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

🔎 What are we looking for?
Professionals with demonstrable experience in:
✔️ Development of solutions on Dynamics 365 Customer Service Workspace
✔️ Advanced environment configuration (cases, queues, SLA, routing, omnichannel, etc.)
✔️ Integration with other systems (APIs, external services, Azure, Power Platform, etc.)
✔️ Customization of the user experience within the Workspace
✔️ Participation in end-to-end projects (analysis, design, implementation, and support)

⚠️ Important:
Specialized profiles specifically in Dynamics 365 Customer Service Workspace are required. Profiles with experience in other Dynamics 365 modules without direct experience in this environment will not be considered.

Nice to have

💡 We will positively value:
• Experience in complex and high-criticality environments
• Knowledge of Power Platform (Power Automate, Power Apps)
• Experience in integrations with legacy systems or core banking
• Ability to work in a team and orientation toward results

The role

🚀 Professional opportunity | Dynamics 365 Customer Service Workspace (Specialists)

At this time, we are looking to bring on highly specialized profiles in Dynamics 365 Customer Service Workspace to participate in projects within the banking sector, with a high level of technical and functional demand.

How you'll work

🏦 Sector: Banking
💻 Modality: 100% remote
💶 Rate: 38.10 €/hour

About Tecdata Engineering

Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.

In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.

Industry
IT Services
Founded
2012
Employees
500
Website
tecdata.es

Good to know if you are moving

  • Many openings are advertised as fully remote within Spain, e.g. "Senior Data Scientist – GCP Madrid · Completamente remoto" and "ML ENGINEER Madrid · Completamente remoto".
  • Hiring activity in Spain includes Madrid, Barcelona, and Bilbao, with hybrid and on-site arrangements depending on the role.
  • The company reports around 500 employees ("Compañeros 500") and was founded in 2012.
  • It is part of a technology consulting group with more than 550 consultants operating in 5 countries.
  • Its client sectors include banking, telecommunications, and insurance, so many roles involve regulated, enterprise-grade environments.
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