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Junior Application Engineer - Customer Support

Hybrid in Gipuzkoa·Added 2 months ago

Tecdata Engineering

772 open roles

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Overview

Job details

Permanent contract
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Tecdata Engineering doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Gipuzkoa for hybrid days
No relocation package mentioned.
University degree
“Grado o Ingeniería Técnica/Superior.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

🌟 Meal vouchers.
🌟 Vacations in addition to those established by the collective agreement.
🌟 Professional development plan.
🌟 Dynamic and collaborative environment.
🌟 Variable compensation.

Requirements

What we're looking for

Degree or Technical/Higher Engineering degree.
Up to 2 years of experience in a similar position.
Basic knowledge of hardware and software for electric machine controllers.
Ability to analyze data logs and electrical and mechanical configurations.
C1 English level, spoken and written.
Communication skills, analytical thinking, orientation toward documentation, and motivation for learning.

Nice to have

Experience in product integration, motor controllers, electrical system configurations, or testing environments is valued.
Experience with ticket management systems or technical support is valued.

The role

We are looking for a Junior Application Engineer - Customer Support profile to join an innovative environment within the electric mobility sector. The selected person will combine technical customer support and application engineering functions, collaborating on the integration, customization, and optimization of solutions related to motor controllers and battery management systems (BMS).

What you'll do

Provide technical support to national and international customers, resolving technical and engineering inquiries.
Act as a technical interlocutor for customers regarding electric machine controllers, BMS, integration, and system performance.
Collaborate in the calibration, validation, and optimization of electric propulsion and energy storage systems.
Participate in the improvement of internal technical support processes.
Collaborate with R&D and software development teams to report incidents and propose improvements.
Provide occasional support in commissioning, troubleshooting, and technical assistance at customer facilities.
Prepare and improve internal and customer-oriented technical documentation.

How you'll work

🌟 Permanent contract.
🌟 Stable position with possibilities for professional development.
🌟 Flexible working day.
🌟 Hybrid work model, with remote work depending on needs.

Hiring process

📩 If you are interested in this opportunity, apply and we will contact you as soon as possible.

About Tecdata Engineering

Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.

In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.

Industry: IT Services
Founded: 2012
Employees: 500
Website: tecdata.es

Good to know if you are moving

Many openings are advertised as fully remote within Spain, e.g. "Senior Data Scientist – GCP Madrid · Completamente remoto" and "ML ENGINEER Madrid · Completamente remoto".
Hiring activity in Spain includes Madrid, Barcelona, and Bilbao, with hybrid and on-site arrangements depending on the role.
The company reports around 500 employees ("Compañeros 500") and was founded in 2012.
It is part of a technology consulting group with more than 550 consultants operating in 5 countries.
Its client sectors include banking, telecommunications, and insurance, so many roles involve regulated, enterprise-grade environments.

All open roles at Tecdata Engineering