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After Sales Service Specialist

On-site in Gipuzkoa·Added 27 days ago

Wavegarden

3 open roles

Overview

Requirements

  • Have the right to work in Spain

    Wavegarden doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Gipuzkoa

    No relocation package mentioned.

  • Have 4+ years of experience

    Mid-level role.

  • Higher vocational training (FP Grado Superior)

    “Grado Formativo Superior/FPII Industrial, Ingeniería en Mecánica o similar.” — per the ad.

This job was automatically translated to English.

Requirements

Languages

  • Knowledge of other languages.

The role

About the role

Within the assembly department, start-up and after-sales, you will be responsible for managing and coordinating smo.

  • Plan and participate in the performance of the set of actions necessary to provide a Premium maintenance and after-sales service to Wavegarden customers, in accordance with existing contracts and procedures.
  • Execute and report on tasks related to commissioning, ensuring that it is carried out following the procedures established by the various engineering departments. This task is carried out at the installation site, requiring travel to and stay at the location.
  • Train WG customers in the execution of the maintenance plan, for both the wave generator and its peripherals.
  • Coordinated with the Quality team, identify, report, and collaborate on possible solutions for non-conformities, following Wavegarden's internal procedures.
  • Participate in process and product improvement procedures, both current and future, as well as in the execution of the tests necessary for their validation.
  • Participate in the department's internal projects for its improvement.
  • Generate instructions

Responsibilities:

  • Advanced Vocational Training/FPII Industrial, Mechanical Engineering or similar.
  • At least 4 years of experience in similar positions.
  • High level of spoken and written English is essential.
  • Organized, proactive, and resourceful person. Accustomed to working in a team and with direct customer interaction.
  • Availability to travel. (30%-32%)

Will be Positively Valued:

  • Electrical and/or water treatment knowledge.
  • Industrial machinery manufacturing

About Wavegarden

Wavegarden is a Spanish engineering company that designs and builds artificial wave-generating systems for surf parks worldwide. Founded in the Basque Country, the company has developed proprietary technology that creates high-quality, consistent waves for inland surfing destinations, and has deployed its systems in projects across Europe, North America, Asia, and Oceania. With a team of engineers, project managers, and operations specialists, Wavegarden is a key player in the growing surf tourism and leisure infrastructure sector.

Wavegarden is headquartered in Aizarnazabal, a small town in the Basque Country, where its R&D and engineering teams are based. The company's work culture is highly technical and project-driven, with a strong focus on water engineering, construction, and operational excellence. For international professionals, Wavegarden offers a unique opportunity to work in a niche, fast-growing industry, with roles that often require travel to international project sites and collaboration with global partners.

Industry
Surf Technology
Founded
2010
Employees
100–250
Headquarters
Aizarnazabal, Spain
In Spain
Aizarnazabal

Good to know if you are moving

  • Wavegarden is headquartered in Aizarnazabal, a small town in the Basque Country, offering a unique lifestyle close to the coast and mountains.
  • The company works on international projects, so employees may have opportunities to travel to surf park construction sites in different countries.
  • The Basque Country has a strong industrial and engineering tradition, and the region offers a high quality of life with good public services and infrastructure.
  • Wavegarden's work is highly specialized, and the company is a global leader in its niche, providing a unique career opportunity for engineers and project managers.
  • The company's official language is Spanish, but English is commonly used in international projects, making it accessible for non-Spanish speakers.

In their own words

About the company & team

We are a leading engineering company dedicated to research and development : @@

All open roles at Wavegarden
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Water Engineering Director

Wavegarden3w ago
GipuzkoaNo Spanish needed
Donostia +1Fluent Spanish
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