Technological Evolution of Control Capabilities

Knowledge of the company's main processes, products, and services.

Project management and capacity for analysis and synthesis.

Knowledge of the mobile network core, both circuit and packet switched.

Knowledge of intelligent network architecture and protocols.

Knowledge of the IMS subsystem.

API technologies: SOA, WebServices, and REST.

Operating systems and databases.

Cloud environments and virtualization technologies, including virtual machines, containers, and microservices.

Familiarity with development and laboratory environments.

Process automation and the introduction of artificial intelligence use cases in production environments.

Customer vision.

Transversality

Teamwork.

Project management.

Differential contribution

Trust.

Excellence in execution.

Agile mindset and orientation toward time-to-market.

Negotiation skills.

Flexibility and interpersonal relationships.

Previous experience in the design, development, certification, and implementation in network environments or Service and Control Capabilities will be valued.

DO YOU IDENTIFY WITH THIS? IT'S TIME TO TAKE THE LEAP!

VALUED EDUCATION

University degree, preferably in Telecommunications Engineering, Computer Science, Information Technology, Industrial Engineering, or other similar scientific-technical disciplines.

Intermediate-high level English, spoken and written.

Además, somos uno de los mejores empleadores:

Immersing yourself in innovative and challenging projects.

Boosting your professional development through continuous training tailored to your needs and motivations.

We are committed to the balance between professional and personal life. At Telefónica Spain, we promote flexibility, positioning ourselves as a benchmark in new ways of working, schedules, working hours, and work-life balance measures: you will be able to enjoy a hybrid work model.

Te ofrecemos un contrato Indefinido y una retribución muy atractiva.

Life insurance, pension plan, and private medical insurance.

Inviting you to participate in our volunteering program.

TECHNOLOGICAL EVOLUTION OF CONTROL CAPABILITIES

WHAT ARE WE LOOKING FOR?

Personas con muchas ganas de darlo todo y marcar la diferencia. Apasionadas de la innovación y las tecnologías punteras.

With this opportunity, you will be able to delve into the exciting technological universe and be part of the change: a more connected, more human world full of stories that transform lives.

WE WANT PEOPLE LIKE YOU...

Defining, leading, and executing the innovation and technological evolution strategy within the scope of Telefónica España's Control Capabilities, managing the full innovation cycle (ideation, prioritization, experimentation, and scaling) as well as the design, development, certification, and implementation of new functionalities and services on said capabilities, driving their automation and the incorporation of AI use cases, and ensuring on-time launch, with the committed investment and with the end-to-end quality required according to Telefónica Group procedures.

THE CHALLENGES YOU WILL FACE DAY-TO-DAY

Identification, analysis, and prioritization of new innovation opportunities regarding Control Capabilities, through the study of technological trends, market benchmarking, periodic meetings with the main industry players, and the detection of latent needs of internal and external customers, in order to propose evolution lines for the control platforms and advise on decision-making.

Leading the functional and technical definition, development, and certification of new capabilities and functionalities across the entire set of voice and control platforms, ensuring their alignment with the technological strategy and business objectives.

Driving the evolution of voice platforms and services (OCMP, NGIN, and associated capabilities under your responsibility), identifying opportunities for innovation, automation, and artificial intelligence that allow for improved efficiency, service quality, and the value proposition for the customer.

Driving the integration and orchestration of network capabilities, whether proprietary or third-party (SDF, NEF, and ecosystems such as OpenGateway), and the end-to-end automation of processes associated with the control platforms, incorporating AI use cases oriented toward improving operational efficiency, quality of service, and customer experience.

Leading the cross-functional coordination with Business, Marketing and Product, Technology, Engineering, Security, DSS, Support, and providers, advising these areas to technically enable their proposals regarding the Control Platforms, assessing proposed solutions in terms of deadlines and costs, and ensuring the on-time launch of new initiatives and functionalities.

Ensuring the end-to-end (E2E) quality of services, defining technical criteria, test plans, architecture standards, and technological governance, in accordance with Telefónica Group procedures.

WORK LOCATION: MADRID