Teleperformance is a global leader in digital business services, specializing in customer experience management, technical support, and business process outsourcing (BPO). With a massive global workforce of over 410,000 employees, the company serves as a strategic partner to many of the world's largest brands across industries such as technology, travel, and finance.

In Spain, Teleperformance is one of the largest employers of international talent, operating major multilingual hubs that support clients like Google and Booking.com. The company is highly relevant for expats due to its constant demand for speakers of dozens of different languages and its structured relocation programs for candidates moving to cities like Barcelona and Madrid.

Founded in 1978 by Daniel Julien in Paris, France, Teleperformance grew rapidly through international acquisitions. It has evolved from a traditional call center business into a global leader in digitally integrated business services.

For international professionals

One of the largest recruiters of multilingual talent in Spain, offering roles in over 20 different languages.
Frequently provides relocation packages for international hires, including flight reimbursement and initial accommodation.
Maintains a diverse, multicultural work environment with employees from over 100 different nationalities.
Offers clear career progression paths into management or specialized sales roles for tech-sector projects.

Telesales Agent with Insurance Experience - MON to FRI - STABILITY

Teleperformance Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

If you are looking for a job for a STABLE service, in COMFORTABLE AND WELL-EQUIPPED facilities, with WEEKENDS OFF and the peace of mind of having a FIXED SALARY (PLUS ATTRACTIVE INCENTIVES). KEEP READING!

TP Spain, certified as a Great Place to Work, offers you the opportunity to join a solid team within an important telecommunications operator.

Functions:

Outbound calls to EXISTING CUSTOMERS of the operator to inform and advise them about home insurance.
Needs detection and presentation of the most suitable proposal.
Effective management of inquiries, doubts, and incidents related to the product.
Use of databases, tools, and internal applications for the registration and follow-up of each interaction.

Requirements

Secondary education level (ESO, high school, or equivalent).
ESSENTIAL EXPERIENCE IN COMMERCIAL SALES OF INSURANCE (whether in a call center-telesales, as a face-to-face sales representative, in brokerages/insurers, exclusive agent). Only candidates who meet this requirement will be considered.
Experience in Home Insurance is highly valued.
Good level of oral and written communication, with a professional attitude.
Ability to manage customers with professionalism and empathy.
Skill in computer handling and keyboard agility.
Focus on results and motivation to exceed objectives.
Desire to belong to a great company where you can develop professionally.

Honorability Requirement

To be able to provide services in this offer, in accordance with the honorability requirement set out in Royal Decree-Law 3/2020, of February 4, the absence of criminal records for having committed criminal offenses relating to the exercise of financial activities is mandatory, and not having been sanctioned in the administrative sphere regarding insurance, banking, securities markets, Public Treasury, Social Security, competition defense, capital movements, economic transactions with abroad, money laundering and terrorist financing, and protection of consumers and users for the commission of offenses classified as very serious or serious. If the candidate is selected, they must sign the corresponding declaration of honorability along with the employment contract.

Benefits

Belong to a solid and stable work team, with a dynamic, collaborative environment and a team that will support you from day one.
Working day of 32.5 hours per week from MONDAY TO FRIDAY. (If performance is positive, there is the option to increase hours.)
Schedules: From 11:30 to 18:00h.
On-site work at our Madrid center (CL Alcalá 265-Metro El Carmen). Possibility of remote work after 3 months.
In addition to the base salary (€14,282.98 gross/year for 32.5h/w - €1,190 gross/month), you can earn interesting incentives.
Initial contract of 3 renewable months + permanent (Stable Service)
Initial paid training 5 days in duration.
You will obtain the Insurance Mediator Certification.
Your day-to-day will be fun, with activities and games where you can win interesting prizes.
Internal promotion and professional development program: We value our staff and promote growth through internal promotion.

Diversity, Equity and Inclusion

TP is home to a global family with diverse backgrounds and lifestyles. We will always embrace diversity and will never discriminate against employees or candidates based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

View original advert (Spanish)

Si buscas un trabajo para un servicio ESTABLE, en unas instalaciones CÓMODAS Y BIEN EQUIPADAS, con la los FINES DE SEMANA LIBRES y con la tranquilidad de tener un SALARIO FIJO (MÁS ATRACTIVOS INCENTIVOS ). ¡SIGUE LEYENDO!

TP Spain, certificada como Great Place to Work, te ofrece la oportunidad de unirte a un equipo sólido dentro de un importante operador de telecomunicaciones.

Funciones:

Emisión de llamadas a YA CLIENTES del operador para informarles y asesorarles sobre un seguro de hogar.
Detección de necesidades y presentación de la propuesta más adecuada.
Gestión eficaz de consultas, dudas e incidencias relacionadas con el producto.
Uso de bases de datos, herramientas y aplicaciones internas para el registro y seguimiento de cada interacción.

Requirements

Nivel de estudios secundarios (ESO o bachiller o equivalente).
IMPRESCINDIBLE EXPERIENCIA EN VENTA COMERCIAL DE SEGUROS (ya sea en call center-venta telefónica, como comercial presencial, en corredurías/aseguradoras, agente exclusivo)Solo se valorarán candidaturas que cumplan este requisito.
Muy valorable experiencia en Seguros de Hogar.
Buen nivel de comunicación oral y escrita, con actitud profesional.
Capacidad para gestionar clientes con profesionalidad y empatía.
Habilidad en el manejo informático y agilidad en el teclado.
Enfoque a resultados y motivación por superar objetivos.
Deseo de pertenecer a una gran compañía en la que puedas desarrollarte profesionalmente.

Requisito de honorabilidad

Para poder prestar servicios en esta oferta, conforme al requisito de honorabilidad recogido en el Real Decreto-ley 3/2020, de 4 de febrero, es obligatoria la ausencia de antecedentes penales por haber cometido infracciones penales relativas al ejercicio de actividades financieras, y no haber sido sancionado en el ámbito administrativo en materia aseguradora, bancaria, de mercado de valores, Hacienda Pública, Seguridad Social, defensa de la competencia, movimiento de capitales, transacciones económicas con el exterior, blanqueo de capitales y financiación del terrorismo y protección de consumidores y usuarios por la comisión de infracciones tipificadas como muy graves o graves. Si la persona candidata es seleccionada, deberá firmar la correspondiente declaración de honorabilidad junto con el contrato de trabajo.

Benefits

Pertenecer a un equipo de trabajo sólido y estable, con un ambiente dinámico, colaborativo y con un equipo que te apoyará desde el primer día.
Jornada de 32.5 horas semanales de LUNES A VIERNES.(Si el desempeño es positivo existe la opción de ampliar horas.)
Horarios : De 11.30 a 18.00h.
Trabajo presencial en nuestro centro de Madrid (CL Alcalá 265-Metro El Carmen) . Posibilidad de teletrabajo a partir de los 3 meses.
Además del salario base (14.282,98€ brutos/año por las 32.5h/s-1.190€brutos/mes), puedes conseguir interesantes incentivos.
Contrato inicial de 3 meses prorrogables + indefinido (Servicio estable)
Formación inicial remunerada de 5 días de duración.
Obtendrás la Certificación de Mediador de Seguros.
Tu día a día será divertido, con actividades y juegos donde podrás ganar interesantes premios.
Programa de promoción interna y desarrollo profesional: Valoramos a nuestro personal y potenciamos el crecimiento a través de la promoción interna.

Diversidad, Equidad e Inclusión

TP es el hogar de una familia global con diversos orígenes y estilos de vida. Siempre abrazaremos la diversidad y nunca discriminaremos a empleados o candidatos por identidad o expresión de género, orientación sexual, raza, religión, edad, origen nacional, ciudadanía, discapacidad, estado de embarazo, condición de veterano u otras diferencias.