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Operations Manager

On-site in L'Hospitalet de Llobregat·Added 4 months ago (last checked 12 Oct)

Agency
Temps

1813 open roles

Overview

Work mode
On-site, L'Hospitalet de Llobregat
Spanish
Fluent
English
Required
Other languages
Catalan
Experience
3+ years
Education
Vocational training (FP Grado Medio)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Between 4-5 years of experience in the logistics sector
  • Minimum 3 years of previous experience in the indicated tasks
  • Availability for immediate start
  • Native Catalan and Spanish
  • English B2
  • Salary according to merit
  • Direct hiring with the company
  • Minimum FPII in transport and logistics or similar

The role

We are looking for an OPERATIONS MANAGER to work in a courier, urgent transport, and logistics company specializing in the sanitary transport of biological samples, vaccines, and medicines, providing coverage to the main medical centers and national laboratories in the country. The company is located in Barcelona.

What you'll do

▸ Supervise the 6 offices daily: on-time delivery ratio, incidents, service quality.

▸ Traffic: route planning, vehicle assignment, coordination between offices.

▸ Special operations: urgent services, transport of biological samples, bespoke services, specific SLA one-off events.

▸ Quality: service audits, incident control, continuous improvement plan, and process redesign.

▸ Manage the own fleet: 85% vans.

▸ Coordinate with external providers: quotes, quality, optimized routes.

▸ Hiring personnel for local offices: drivers, area coordinators (together with the Recruiter)

▸ Manage the operational and logistics Customer Service team, together with the Customer Service Manager.

▸ Lead the centralization of customer service, together with the Customer Service Manager.

▸ Reduce critical incidents by 20%

About Temps

Temps is a staffing agency based in Madrid, Spain, operating in the recruitment and temporary employment sector. The company focuses on connecting businesses with qualified professionals across various industries, providing workforce solutions that range from temporary placements to permanent hiring. As a staffing firm, its core activity is managing the full recruitment cycle for client companies, making it a key player in the Spanish labor market for both employers and job seekers.

Industry
Staffing

In their own words

About the company & team

At TEMPS, we have spent 30 years finding professional opportunities for job seekers. We have experience, we are solvent, and we are committed. Does this suit you?

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