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Operations Manager - Barcelona

Temps·L&#039 / Hospitalet de Llobregat, Spain

What they ask for

  • Have the right to work in Spain

    Temps doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in L&#039 / Hospitalet de Llobregat

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

Pulled from the advert automatically — the full ad is what counts.

Added 2 months ago
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About the role

We are looking for an OPERATIONS MANAGER to work for a courier, express transport and logistics company specialized in the sanitary transport of biological samples, vaccines and medicines, covering the country's main medical centers and national laboratories. The company is located in Barcelona.

What you'll do

▸ Supervise the 6 offices daily: on-time delivery rate, incidents, quality of service.

▸ Traffic: route planning, vehicle assignment, coordination between offices.

▸ Special operations: urgent services, transport of biological samples, tailor-made services, one-off events with specific SLAs.

▸ Quality: service audits, incident control, continuous improvement plan and process redesign.

▸ Manage the in-house fleet: 85% vans.

▸ Coordinate with external suppliers: quotes, quality, optimized routes.

▸ Hiring staff for local offices: drivers, zone coordinators (alongside the Recruiter).

▸ Manage the operational and logistics Customer Service team, together with the Customer Service Manager.

▸ Lead the centralization of customer service, together with the Customer Service Manager.

▸ Reduce critical incidents by 20%.

About the company & team

At TEMPS, we have spent 30 years finding professional opportunities for people looking for work. We have experience, we are reliable, and we are committed. Does that sound like a fit for you?

Contact Center

Requirements

  • 4-5 years of experience in the logistics sector.
  • Previous experience in the tasks indicated, at least 3 years.
  • Availability for immediate start
  • Native Catalan and Spanish.
  • English B2
  • Salary commensurate with experience.
  • Direct hire with the company.
  • Minimum vocational training (FPII) in transport and logistics or similar.

This job was automatically translated to English, .

About the company

Temps

Temps

Staffing

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Spanish company

Temps is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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