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91,000+ live jobsHybrid in Madrid·Full-time·Added over 3 years ago (last checked 22 Oct)
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This job advert was originally written in Spanish.
Do you think you have what it takes?
❑ Degrees in Social Sciences (Business Administration, Economics, Psychology...), Technical Engineering, and having completed postgraduate studies oriented towards Analytics & Big Data, Project Management, and Human Resources, and being attracted to technology.
❑ Agility and a strong desire to learn
❑ Analytical skills and attention to detail
❑ Problem-solving skills and customer service
❑ Communication and teamwork
❑ Advanced English level (minimum B2).
Do you want to join a young and dynamic team in a paid internship format?
We offer you the chance to join a young and dynamic team in a paid internship format, as a complement to your training program, participating from day one in the product development workflow.
Interns - Support Area
This role will report to and be part of the Operations team at The Key Talent Software Factory. We develop products for HR processes (recruitment and assessment center). You will be part of the operations team responsible for the Quality Assurance process of the product, collecting feedback and user analytics, and managing incidents.
Quality Management: You will test products to ensure our software works properly and detect any errors so the development team can resolve them as quickly as possible.
Analytics: You will provide support in conducting support and product quality analytics.
Basic knowledge of software products, as you will be responsible for operating management tools such as Back Offices.
First-level support for TKT products (Panorama, AplyGo, and Games): responding to partner/client inquiries about the product and managing incidents/feedback.
You must be able to respond immediately to any incident involving any of the products through the ticketing system, in compliance with our SLA.
If an incident requires a technical or product response, you will escalate it to the appropriate team, being responsible for prioritizing, understanding, and describing the issue.
How do we work?
Where we work
We have offices in Madrid, on Calle Velázquez, and you can come in whenever you want. You can also telework whenever you need to.
When we work
Our schedule is flexible, but we usually work between 9:00 AM and 7:00 PM, Monday to Thursday. On Fridays, we leave at 3:00 PM. In summer, we leave at 3:00 PM every day.
Backend developer
Your future with us
Join us
Leave us your details so we can call you and get to know you better.
The Key Talent is a Madrid-based HR tech and recruiting company that specializes in connecting businesses with specialized talent, particularly in technology and engineering sectors. The company operates as a talent acquisition partner for companies across Europe and Latin America, combining traditional recruiting expertise with AI-driven software development capabilities to serve clients in industries such as oil & gas, technology, and SaaS.
With its headquarters in Madrid, The Key Talent has a strong presence in Spain's tech and recruitment ecosystem. The company offers opportunities for international professionals through roles in software development, AI engineering, and business development, with a focus on innovation and digital transformation. Their work culture emphasizes collaboration and technical excellence, making them a relevant option for tech talent looking to relocate to Spain.
At The Key Talent, we develop software to help large companies transform how they recruit and evaluate the talent of their employees and candidates. Our solutions are used by large companies worldwide.
We are a passionate team of human resources specialists, psychometricians, software developers, and digital marketing experts. We have offices in Madrid, Barcelona, Costa Rica, Chile, and the Dominican Republic, and we aim to grow much more.
or browse Madrid·Engineering·IT support·Entry-level·Hybrid·Community of Madrid·HR Tech / Recruiting
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€47k - €71k
Blue Card threshold🇬🇧 🇪🇸€46k - €59k
Blue Card threshold🇬🇧US$45 - US$80
🇬🇧€600
