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Business Analyst with IBM FileNet

Hybrid in Madrid·Added today (last checked 16 Oct)

UST

117 open roles

Overview

Work mode
Hybrid, Madrid
English
Required
Experience
5+ years
Education
University degree

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Skills

Nice to have

Requirements

What we're looking for

What do we expect from you?
Mandatory Requirements
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.
Minimum 5 years of experience in Requirements Engineering, Business Analysis, or System Analysis within financial services.
Minimum 3 years of hands-on experience with IBM FileNet, including:
Content structure design
Document classes and properties
Security configuration
Retention management
Working knowledge of IBM Datacap for document capture, classification, and validation.
Strong experience writing:
Functional Specifications
Solution Design Documents
User Stories
Acceptance Criteria
Knowledge of integration concepts including REST APIs, services, and data flows.

Nice to have

Understanding of:
GDPR
Data retention regulations
Banking secrecy requirements
Records management obligations
Experience with Agile and Waterfall methodologies.
Excellent stakeholder management and communication skills.
Fluent English.
Nice-to-Have Skills
IBM Enterprise Records.
IBM Content Navigator.
IBM Content Search Services.
e-Signature and eIDAS projects.
Digital Identity initiatives.
Exposure to ISIS Papyrus output management.
Experience with Temenos Transact.
Knowledge of CI/CD and test automation practices in regulated environments.
Professional certifications such as:
IREB CPRE
IIBA CBAP / CCBA
IBM FileNet Certifications
French and/or German language skills.
Working Environment

The role

What we look for?
We are looking for an experienced Requirements Engineer / Business Analyst with strong expertise in IBM FileNet and working knowledge of IBM Datacap, capable of bridging business and IT teams within a regulated banking environment.
The ideal candidate has proven experience in requirements engineering, system analysis, solution design, and project delivery within financial services. You should be comfortable working with business stakeholders, architects, developers, and Product Owners to design and deliver document management, archiving, and legal retention solutions.
A solid understanding of banking regulations, records management, GDPR, retention policies, integration patterns (REST APIs, services), and Agile delivery practices is essential.

What you'll do

Main tasks and accountabilities will be:
Requirements Engineering & Business Analysis
Gather, analyze, refine, and prioritize business requirements with Product Owners and business SMEs.
Conduct end-to-end business analysis, including root cause analysis of recurring issues and incidents.
Validate requirement completeness, consistency, and testability.
Assess impacts across upstream and downstream business processes and IT systems.
Translate regulatory and compliance requirements into detailed functional specifications and acceptance criteria.
System Analysis & Solution Design
Analyze and design solutions based on IBM FileNet components, including:
Object Stores
Document Classes
Properties and Metadata
Security and Access Controls
Retention and Disposition Policies
Search and Capture Functions
Perform gap analyses and evaluate architectural impacts.
Create functional specifications, solution designs, process models, and data structures.
Define non-functional requirements covering performance, availability, security, auditability, and compliance.
Compare implementation alternatives based on cost, effort, risks, and timelines.
Present and validate solution designs within architecture governance processes.
Delivery & Testing Support
Support project delivery throughout the full solution lifecycle.
Define test scenarios, test cases, and acceptance criteria.
Coordinate System Integration Testing (SIT) and support User Acceptance Testing (UAT).
Maintain end-to-end traceability from requirements through production deployment.
Analyze functional incidents and recommend permanent corrective actions.
Support production rollouts and provide documentation and knowledge transfer to operations teams.

How you'll work

Ways of Working
Work within Agile (Scrum), Waterfall, and hybrid delivery models.
Use Jira, Confluence, X-Ray, ServiceNow, and Microsoft Project.
Collaborate with a Luxembourg-based Scrum team and participate in occasional travel activities.

Work Location
Hybrid position in Madrid (3 days at client´s office, Madrid city center).

Member of a Luxembourg-based Scrum team.
Initial onboarding in Luxembourg (approximately two weeks).
Occasional business travel.

Work conducted in non-production environments

Work conducted in non-production environments using anonymized data.
Documentation of unit-test evidence in Jira before handover to testing teams.

Hiring process

3 steps3 interviews1–2 weeks in all
  1. Learning about who you are

    With recruitment team

    Conversation about your background and experience; for some roles, a sense of your technical proficiency.

  2. Understanding what makes you tick

    What motivates you, your working style and personality, and whether you would thrive in UST and client team dynamics.

  3. Final interview

    With future peers, sometimes leadership or the client

    Informal chat with your future peers about team fit; depending on the role, members of the leadership team or the client may join.

  • UST replies within 24 hours of the final interview.
  • Timing depends on everyone's availability.

About UST

UST is a global digital transformation and IT services company headquartered in Aliso Viejo, California, USA. With over 30,000 employees worldwide, UST partners with major corporations across industries such as banking, healthcare, retail, and manufacturing to deliver technology solutions, including cloud, data analytics, and application development. The company has a strong global footprint with delivery centers across North America, Europe, Asia, and Latin America.

In Spain, UST has a significant presence in Málaga, where it operates a technology and innovation hub. The Málaga office is a key delivery center for European clients, offering roles in software engineering, data, and digital services. UST is known for its collaborative culture and investment in employee development, making it an attractive option for international professionals seeking to work in Spain's growing tech ecosystem.

Industry
Technology
Founded
1999
Employees
30,000
Headquarters
Alameda, USA
In Spain
Málaga
Website
ust.com

Good to know if you are moving

  • UST's Málaga office is part of a growing tech hub in southern Spain, offering a Mediterranean lifestyle with lower cost of living compared to Madrid or Barcelona.
  • The company provides visa and relocation support for international hires, as part of its global mobility programs.
  • UST emphasizes continuous learning and offers certifications and training in cloud, data, and engineering.
  • Málaga has a growing international community and is well-connected by air to major European cities, making it easy for expats to travel.
  • UST has a diverse workforce with employees from many nationalities, and English is commonly used in the Málaga office.

In their own words

About the company & team

We are looking for the very Top Talent...and we would be delighted if you were to join our team!
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

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