Breakdown Department Administrator

• Permanent contract.
• Workplace: Badalona.
• Split shift from Monday to Thursday and intensive working day on Fridays and during the summer months.

At Veolia Group, we know that professionals are the fundamental pillar of our corporate identity and our achievements. Therefore, we promote their integration through a firm commitment to equality between men and women, sharing our corporate culture, experience, and best practices.

What unites us as employees is the passion and excellence with which we work every day to protect the environment and ensure access to water. Together, we build a greener and more inclusive present.

If you want to be part of this team and take on this great challenge, don't hesitate to apply for this position!

As an inclusive company, Veolia is committed to diversity and values all applications without discrimination.

From our delegation in Badalona, we are looking to hire a person to occupy an administrative position within the Breakdown Department.

This is a transversal vacancy that combines administrative tasks with organization, coordination, and information management functions among the different teams involved in the resolution of breakdowns.

The selected person will be responsible, among other things, for:

• Processing and updating data.
• Registering information relating to breakdowns and the actions performed.
• Extracting lists and preparing follow-up information.
• Reviewing, validating, and completing the information received.
• Detecting deficiencies or possible errors in the data and requesting the necessary information.
• Monitoring ongoing breakdowns, actions already executed, and those planned.
• Regularly using the company's management tools and applications, mainly:
  • Excel.
  • GRA,, our own management program.
  • SAP.

It will also be the responsibility of the hired person to manage and channel communications related to incidents, such as:

• Complaints or inquiries from neighbors, merchants, and third parties.
• Communications with the Guardia Urbana or local police.
• Contacts with personnel from the competent administrations.
• Impacts on other utility companies.
• Other communications linked to the management and resolution of breakdowns.

We are looking for a person:

• Intermediate Vocational Training in Administrative Management, or equivalent training.
• We will also value having a Higher Vocational Training in Administration and Finance or training related to administrative management, coordination, or information management.
• Previous experience in administrative tasks, especially in operating, technical, or incident management environments, will be valued.
• With a good command of Excel.
• With ease in working with different IT tools and management programs.