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Telephone Sales Manager

On-site in Pozuelo de Alarcón·Added over a year ago (last checked 8 Oct)

Verisure

166 open roles

Overview

Work mode
On-site, Pozuelo de Alarcón
Languages
French

Visa options

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Extensive experience in phone support for internal and external customers.

  • Communication and sales skills.

  • Strong ability to handle high call volumes (campaigns), and negotiation skills.

  • Administrative skills and proficiency in the Office suite.

Nice to have

  • A level of English or French (spoken and written) is a plus.

The role

We are looking to hire a Teleoperator/Salesperson to work in our Alliances department.

What you'll do

Among the main duties of the position, the following stand out:

  • Direct sales and support in closing sales.

  • Phone and email customer/partner support.

  • Managing and resolving incidents.

  • Preparing budgets.

How you'll work

Department hours: 9:00 AM to 9:00 PM.

Hiring process

3 steps2 interviews
  1. Application

  2. Pre-selection

    Verisure contacts you to check your fit with the role.

  3. We want to meet you

    Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.

  4. Offer

  5. Onboarding

    Welcome programme with information and training on the company, teams and objectives.

  • Verisure looks for potential and fit with the company's values as much as technical skills.
  • Interviews can be in person or online.

Hiring process

Does it fit you? Apply, we are waiting for your talent!

About Verisure

Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.

In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.

Industry
Home Security
Founded
1988
Employees
10,000–15,000
Headquarters
Luxembourg City, Luxembourg
In Spain
Madrid, Barcelona, Valencia and 48 more

Good to know if you are moving

  • Verisure has a strong presence in Spain with offices in multiple cities, including Madrid, Barcelona, and Valencia.
  • The company offers a wide range of roles, from commercial and technical positions to data analytics and software development.
  • Most customer-facing roles require Spanish language proficiency, but technical and analytical roles may be more accessible for international candidates.
  • Verisure provides clear career progression plans, especially for commercial roles, with opportunities for advancement.
  • The company is part of a large international group, offering potential for cross-border mobility within Europe.

In their own words

About the company & team

At Securitas Direct we believe that every person contributes, and we strive to create an inclusive environment that guarantees equal opportunities, in line with our commitment to effective integration, avoiding any type of discrimination at work. Our DNA: Passion, Commitment, Innovation, Teamwork, Trust, and Responsibility.

All open roles at Verisure
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