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Customer Service Operator

On-site in Pozuelo de Alarcón·Added over 3 years ago (last checked 8 Oct)

Verisure

162 open roles

Overview

Work mode
On-site, Pozuelo de Alarcón
Contract
Permanent contract

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

We offer a permanent contract from day one and exclusive training so that your day-to-day is a success and you can take advantage of all the development opportunities we will make available to you. We work with a competitive base salary, as well as earning commission on targets... with no cap! so you can earn unlimited commissions.

You will be able to enjoy our offices, a dynamic and pleasant atmosphere at all times, and joining one of the best companies in our country!

You will also have access to all the benefits of one of the best companies to work for in Spain: sign up and discover them all!

Surprise us with your energy, your drive to have a serious and stable job, and your goal-oriented mindset!

The role

At Securitas Direct we are looking for people to join our departments in MADRID AND CORNELLÀ (BARCELONA)

Are you looking for job stability and do you think money doesn't buy happiness, but it helps to achieve it?

If you have a way with people, you are passionate about customer service, helping to protect people is in your DNA, and working towards goals is your thing... Let us get to know you and join our mission!

What you'll do

In your day-to-day, you will receive and make calls to handle any questions, incidents, or alarms arising from our service, providing the best care to our customers.

Hiring process

3 steps2 interviews
  1. Application

  2. Pre-selection

    Verisure contacts you to check your fit with the role.

  3. We want to meet you

    Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.

  4. Offer

  5. Onboarding

    Welcome programme with information and training on the company, teams and objectives.

  • Verisure looks for potential and fit with the company's values as much as technical skills.
  • Interviews can be in person or online.

About Verisure

Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.

In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.

Industry
Home Security
Founded
1988
Employees
10,000–15,000
Headquarters
Luxembourg City, Luxembourg
In Spain
Madrid, Barcelona, Valencia and 48 more

Good to know if you are moving

  • Verisure has a strong presence in Spain with offices in multiple cities, including Madrid, Barcelona, and Valencia.
  • The company offers a wide range of roles, from commercial and technical positions to data analytics and software development.
  • Most customer-facing roles require Spanish language proficiency, but technical and analytical roles may be more accessible for international candidates.
  • Verisure provides clear career progression plans, especially for commercial roles, with opportunities for advancement.
  • The company is part of a large international group, offering potential for cross-border mobility within Europe.
All open roles at Verisure
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