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Customer Service Specialist

On-site in Barcelona·Full-time·Added 24 days ago

Still open when we checked on 4 Oct

Synergie España

834 open roles

Overview

Job details

  • €12.50 an hour

    Gross, as stated in the ad.

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Barcelona

    No relocation package mentioned.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What will help you get off to a good start:

- Experience in customer service: this will allow you to manage user expectations naturally and effectively.

- Communication skills: these will help you convey complex solutions in a clear and friendly manner.

Nice to have

And you will score points if:

- Proficiency in a second language: this will allow you to connect with a broader and more global user base.

- Training in administrative management: this will give you a more solid organizational structure to handle multiple tasks. Incident management, assertive communication, CRM tools, and telephone/written customer service.

Pay & benefits

What you'll get

✅ Multicultural environment: you will work with people from all over the world, enriching your professional vision.

✅ Continuous development: you will have access to constant training to enhance your customer service competencies.

✅ Strategic location: accessible workplace in Barcelona.

If you are looking for a place where your vocation for service is valued and you have space to grow, apply now!

The role

If you are passionate about helping others and want to be part of a dynamic and multicultural environment, this is your moment. Imagine a day-to-day where your empathy and problem-solving skills make a difference in every user's experience.

Your mission will be to turn every interaction into a positive experience, ensuring that every person receives the exact solution they need with the best attitude.

What you'll do

- You will attend to and resolve user inquiries through different communication channels.

- You will manage incidents from start to finish, ensuring close follow-up until their resolution.

- You will provide valuable feedback on customer needs to help improve internal processes.

- You will keep activity records up to date to guarantee the traceability of every case.

About Synergie España

Synergie is a global staffing and recruitment company headquartered in Paris, France, with a strong presence across Europe. In Spain, operating as Synergie España, it provides workforce solutions across a wide range of sectors, including logistics, industrial production, food processing, retail, and technical roles. With a network of offices throughout the country, it connects job seekers with temporary, permanent, and specialized positions, from warehouse operators and drivers to engineers and legal specialists.

For international professionals, Synergie España offers a direct entry point into the Spanish labor market, particularly in high-demand operational roles. The company's extensive local network and partnerships with employers across Spain make it a practical option for those seeking immediate work opportunities. While the roles are often hands-on and require Spanish language skills, the company's scale and established presence provide a reliable pathway for relocation and employment in Spain.

Industry
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