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Support Engineer

On-site in Madrid·Full-time·Added over a year ago

This job was published a year ago

Viewtinet

4 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
Viewtinet doesn't mention sponsorship in the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

HW Knowledge:

Servers
Hard drives, partitions, RAIDs
Memory
Network cards, SFPs, copper, fiber, etc.

Software Knowledge:

TCP/IP
SNMP (MIBs)
Syslog
Netflow
Phyton
Advanced LINUX
Scripts

Experience: 3 years providing client support and installing servers and software

The role

Their main responsibilities will be:

What you'll do

The hardware installation and configuration of servers, the installation of operating systems (LINUX), and the company's proprietary software.
Configuration of server connectivity: network cards and their corresponding SFPs, TCP/IP configuration, routes, etc.
They will provide support to the existing client base for the resolution of incidents, requests, and problems.
They will be in charge of resolving cases that enter the ticketing system and emails sent to the Support Dept.
Resolving client doubts and directing them toward resolution
Monitoring the agreed SLAs in the resolution of cases

About Viewtinet

Viewtinet is a technology company specializing in network infrastructure and connectivity solutions, with a focus on delivering high-performance networking services to enterprise clients. The company operates in the telecommunications and IT services sector, providing solutions that range from network engineering to backend development and customer support. With a presence in Madrid, Viewtinet serves clients across various industries, leveraging its technical expertise to build and maintain robust network systems.

Viewtinet's Spain presence is centered in Madrid, where it operates its main office and employs a team of engineers, account managers, and support specialists. The company values technical excellence and offers roles that cater to international professionals, including positions in backend engineering and delivery management. While not a household name globally, Viewtinet is recognized within the Spanish tech and telecommunications ecosystem, making it a viable option for professionals seeking to relocate to Spain and work in a growing, technically focused environment.

Employees: 200
Headquarters: Madrid, Spain
In Spain: Madrid
Website: viewtinet.com

Good to know if you are moving

Viewtinet is headquartered in Madrid, offering a central location for professionals relocating to Spain.
The company has open roles for engineers and support staff, indicating a growing technical team.
As a Spanish-founded company, it provides an opportunity to work in a local tech environment.
Roles like Senior C++ Backend Engineer suggest a focus on high-level technical skills, which may appeal to international engineers.
The company uses Zoho Recruit for its careers page, indicating a structured hiring process.

All open roles at Viewtinet