IT Support
IT Support Specialist providing technical assistance for hardware, software, and networks. The role offers flexible hours, meal allowances, and health insurance.
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Student in final years or recent graduate in Computer Science, Technical Engineering, Systems Administration, or related fields.
Basic knowledge of hardware, software, and networking concepts.
Hands-on experience with operating systems (Windows, macOS, Linux) and productivity software (Microsoft Office).
Familiarity with remote support tools.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills, with a customer-service-oriented mindset.
Ability to work collaboratively in a team and adapt to changes.
Proactive and eager to learn new technologies.
Fluent in English (intermediate-advanced proficiency); German is a plus.
Kickstart your career in IT with Axpo Services EMEA! As an IT Support Intern, you'll gain hands-on experience in providing technical support, troubleshooting, and learning IT best practices. Join a dynamic team where your growth and development are prioritized.
Provide first-line onsite or remote technical support for hardware, software, and network-related issues under supervision.
Diagnose and resolve basic hardware and software problems on desktops, laptops, printers, and peripherals.
Assist with the setup and configuration of new workplaces, including cabling and peripheral devices.
Install, configure, and maintain basic hardware and software components, including operating systems and standard applications.
Document all support activities accurately and comprehensively.
Support system rollouts, migrations, and updates under supervision.
Maintain inventory records of IT assets and replace defective hardware components under guidance.
Take this opportunity to grow your technical expertise and make a difference at Axpo!
Application
Reviewing applications
First round interview
A first mutual assessment of fit, face to face, by video call or other means.
Online psychometric assessment
Online test
Completed before the second round; HR discusses the results with you in that interview.
Second round interview
With future line manager, their manager and other stakeholders
Meetings with the future line manager, their manager and other stakeholders; may include a specific problem or case study and a meet-and-greet with the team.
Additional checks · Not every role
Job offer
Start at Axpo
Office orientation and an individual introductory course including Axpo College training.
Axpo is Switzerland's largest energy producer and an international leader in energy trading and the marketing of solar and wind power. With over 7,500 employees, the company provides energy supply, risk management, and renewable energy solutions to customers in more than 30 countries across Europe, North America, and Asia. Axpo's activities span the entire energy value chain, including generation, trading, and distribution, with a strong emphasis on innovation and sustainability.
About the team:
Our IT Support team is committed to delivering excellent technical assistance while fostering a collaborative and learning-focused environment. You'll work closely with experienced specialists who will mentor and guide you as you develop your skills and contribute to impactful projects.
At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.
Axpo · Madrid
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