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Crew Travel Operations Controller
On-site in Viladecans·Added 11 days ago
Overview
Requirements
Have the right to work in Spain
Vueling doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Viladecans
No relocation package mentioned.
Vocational training (FP Grado Medio)
“Vocational Training (Grado Medio or Grado Superior) in Administration & Finance, Logistics & Transport, Tourism, Hospitality Management or related disciplines.” — per the ad.
Requirements
What we're looking for
Minimum 1 year of experience in airline operations, crew travel, logistics, travel management, operational planning or similar coordination roles.
Experience working in fast-paced operational environments with changing priorities.
Experience managing logistics, travel arrangements or operational services involving multiple stakeholders.
Previous exposure to aviation operations, crew-related functions or operational control environments will be highly valued.
Experience analyzing operational or financial data and identifying efficiency opportunities.
Experience collaborating with cross-functional teams and external suppliers.
Advanced Excel and data analysis capabilities.
Strong analytical mindset with a focus on cost control and operational efficiency.
Ability to make autonomous decisions in fast-paced operational environments.
Excellent organizational skills and attention to detail.
Strong problem-solving and incident management abilities.
Effective communication and stakeholder management skills.
Collaborative team player with a proactive and service-oriented approach.
Continuous improvement mindset and ability to identify optimization opportunities.
Fluent Spanish and English (minimum C1 level).
Knowledge of crew travel systems, roster management and airline operational regulations is a plus.
Nice to have
Additional education related to airline operations, business administration, logistics or travel management will be considered a plus.
Education & certifications
Vocational Training (Grado Medio or Grado Superior) in Administration & Finance, Logistics & Transport, Tourism, Hospitality Management or related disciplines.
The role
Manage and coordinate all crew travel arrangements, including hotels, transportation and positioning requirements, ensuring operational continuity, cost efficiency and compliance with company and regulatory requirements. The role combines operational execution with data analysis and continuous improvement initiatives to optimize Crew Travel processes.
What you'll do
Coordinate hotel bookings, transfers and crew positioning requirements, ensuring operational continuity and crew compliance.
Manage last-minute operational changes, disruptions and travel incidents, providing effective solutions in real time.
Deliver telephone support to flight and cabin crew regarding travel-related issues.
Review and validate supplier invoices, ensuring service accuracy and cost control.
Monitor travel and accommodation costs, identifying optimization opportunities and efficiency improvements.
Analyze operational data and generate insights to support decision-making and process enhancements.
Investigate travel-related incidents and implement corrective actions when required.
Collaborate with Crew Control, Scheduling, Finance, Procurement and external suppliers to ensure seamless service delivery.
Maintain accurate records and support continuous improvement and digitalization initiatives within Crew Travel.
Skills
💛 Vueling Values
Our values are what we believe in, what we stand for and how we behave.
Make it happen
Make it better
Make it safe
Make it cost-focused
Make it customer-oriented
Win together
About Vueling
Vueling is a Spanish low-cost airline headquartered in Barcelona, operating a large network of short- and medium-haul flights across Europe, North Africa, and the Middle East. As part of the International Airlines Group (IAG), which also includes British Airways and Iberia, Vueling is one of Europe's leading low-cost carriers, carrying tens of millions of passengers annually and operating a fleet of over 100 Airbus aircraft. The airline is known for its focus on efficiency, digital innovation, and a strong presence in the Mediterranean region.
Vueling's headquarters and main operational base are in Barcelona, with additional bases in cities like Madrid, Malaga, and Seville. The company's work culture is dynamic and fast-paced, reflecting the airline industry's demands, and it offers opportunities for international professionals in areas such as flight operations, data analysis, customer experience, and corporate functions. With English as a common working language alongside Spanish and Catalan, Vueling is an attractive employer for international talent looking to work in a vibrant, multicultural environment in Spain.
- Industry
- Airlines
- Founded
- 2004
- Employees
- 1,000–5,000
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona, Madrid, Malaga and 1 more
- Website
- vueling.com
Good to know if you are moving
- Vueling is headquartered in Barcelona, offering a unique opportunity to live and work in one of Europe's most popular cities.
- As part of IAG, Vueling provides access to a large international network and potential career mobility within the group.
- The airline operates in a multilingual environment, with Spanish, Catalan, and English commonly used, making it accessible for international professionals.
- Vueling's roles in operations, analytics, and customer service offer exposure to the dynamic aviation industry in Spain.
- The company offers competitive benefits and a chance to work in a fast-growing sector with a strong focus on digital innovation.
In their own words
About the company & team
At Vueling, we connect people, places and opportunities ✈️
As part of the IAG Group, we are one of Europe's leading airlines, serving around 250 routes across 30 countries and welcoming millions of customers every year. With more than 5,000 employees, Vueling is the only European airline recognized as a Top Employer for three consecutive years. Driven by innovation, collaboration, and a commitment to sustainability, we are shaping the future of aviation while creating an environment where our people can grow, contribute, and make an impact.
Additional information
Vueling is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other status.
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