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Service Technician
Zhejiang Dingli Machinery Co.,ltd·Madrid, Spain
What they ask for
Have the right to work in Spain
Zhejiang Dingli Machinery Co.,ltd doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
Pulled from the advert automatically — the full ad is what counts.
This job was published a year ago
About the role
As a Service Technician at Dingli, you will be responsible for providing technical support and after-sales service for our EWP products. Your tasks will include telephone technical support, fault diagnosis, machinery repairs, warranty claim management, and spare parts processing.
What you'll do
- Perform maintenance and repairs in the field and in the workshop on EWP and Material Handling products.
- Resolve any warranty issues and communicate problems that may hinder the completion of repairs.
- Provide product technical support to Dingli employees, customer representatives, and equipment operators.
- Support Dingli's AWP customer base by traveling to sites to provide equipment sales and repair services.
- Continuously develop the skills, licenses, and qualifications necessary to meet the responsibilities of the position.
Visa & relocation
- Possess permanent and unrestricted work rights in the corresponding country.
About the company & team
Dingli is a leading manufacturer of Elevated Work Platforms (EWP) headquartered in Hangzhou, China, and listed on the Shanghai Stock Exchange (SSE). With a strong commitment to innovation and cutting-edge technology, Dingli has established itself as one of the world's leading manufacturers of aerial work platforms.
Requirements
- University degree in engineering or a related field.
- Minimum of 3 years of experience as a service technician in the mechanical or related industry.
- Knowledge of equipment rental companies is an advantage.
- Valid driver's license and willingness to travel.
- Good understanding of customer dynamics and the ability to handle multiple requests.
- Proficiency in English/Spanish, both written and verbal.
About the role
Como Técnico de Servicio en Dingli, serás responsable de proporcionar soporte técnico y servicio postventa para nuestros productos EWP. Tus tareas incluirán soporte técnico telefónico, diagnóstico de fallos, reparaciones de maquinaria, gestión de reclamos de garantía y procesamiento de repuestos.
What you'll do
- Realizar mantenimiento y reparaciones en campo y en taller de productos EWP y de Manipulación de Materiales.
- Resolver cualquier problema de garantía y comunicar problemas que puedan obstaculizar la finalización de las reparaciones.
- Proporcionar soporte técnico de productos a empleados de Dingli, representantes de clientes y operadores de equipos.
- apoyar la base de clientes de AWP de Dingli viajando a sitios para proporcionar servicios de ventas y reparación de equipos.
- Desarrollar continuamente habilidades, licencias y cualificaciones necesarias para cumplir con las responsabilidades del puesto.
Visa & relocation
- Poseer derechos de trabajo permanentes y sin restricciones en el país correspondiente.
About the company & team
Dingli es un fabricante líder de Plataformas de Trabajo Elevadoras (EWP) con sede en Hangzhou, China y cotizada en la Bolsa de Valores de Shanghái (SSE). Con un fuerte compromiso con la innovación y la tecnología de vanguardia, Dingli se ha establecido como uno de los principales fabricantes de plataformas de trabajo aéreo en todo el mundo.
Requirements
- Título universitario en ingeniería o campo relacionado.
- Mínimo de 3 años de experiencia como técnico de servicio en la industria mecánica o relacionada.
- Conocimiento de empresas de alquiler de equipos es una ventaja.
- Licencia de conducir válida y disposición para viajar.
- Buen entendimiento de las dinámicas del cliente y capacidad para manejar múltiples solicitudes.
- Dominio del inglés/español tanto escrito como verbal.
This job was automatically translated to English, .
About the company
Zhejiang Dingli Machinery Co.,ltd
Company
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