Customer Service
Palencia, Spain·Competitive·On-site·Entry·Permanent·English: Required
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About the role
Zunder is a leading company in the electric mobility sector in Southern Europe. We focus mainly on deploying ultra-fast charging stations for electric vehicles and on managing chargers, both our own and third-party ones, through our own software. With headquarters in Palencia and an office in Madrid, Zunder operates in three countries: Spain 🇪🇸, France 🇫🇷 and Portugal 🇵🇹.
🥇 Awarded Best Charging Operator 2024 in Spain by electric vehicle users, Zunder's development is based on 4 fundamental pillars:
Continuous innovation: we not only focus on charging infrastructure, but we also develop advanced technology to optimise the use and management of all charging stations.
International expansion: since our beginnings in Spain, we have expanded our presence to France and Portugal, with a clear vision of continued growth in Europe.
Commitment to sustainability: as part of the electric mobility sector, Zunder actively contributes to reducing carbon emissions, driving a more sustainable future for everyone.
Team wellbeing culture: Zunder cares about the work-life balance of its employees, promoting mental health and wellbeing initiatives.
We are looking for someone to join the Customer Service position for the national and international market (focus on Europe) for a leading company in technological solutions in the field of electric mobility, based in Palencia.
What you'll do
🌱 Your responsibilities
Carrying out administrative tasks.
Management and direct communication with users and customers.
Support and assistance in resolving and handling user incidents.
Intermediation between users and other areas of the company (handling suggestions).
Coordination and communication with commercial teams to generate new business/improvement opportunities.
What we're looking for
🚀 Your profile
Vocational training or university degree.
High level of English and French.
Ability to work with the public.
Knowledge of Office (advanced Excel level).
Ability to learn and adapt to new tasks.
Nice to have
Other languages such as German, Portuguese or Italian are a plus.
Professionalism and ability to work as part of a team.
💙 Cultural fit
Motivation to be part of a high-growth project, with a high level of commitment and a constant pursuit of excellence.
Profile with a desire to learn, initiative and problem-solving skills.
Goal-oriented.
Able to work autonomously.
Strong multitasking skills to manage many projects at the same time.
Ability to handle a large volume of information and deal with several matters simultaneously.
Ability to work under pressure.
What you'll get
⚡️ What Zunder offers you
Permanent contract.
Accelerated development and professional growth.
Day off on your birthday.
23 working days of paid holiday.
Being part of a project in full expansion and growth.
Taking part in one of the fastest-growing sectors today.
How you'll work
Immediate start (with flexibility depending on the candidate's needs).
On-site (Palencia).
About the company & team
Collaborative team environment.
About Zunder
About us
Blog
Careers
Ethics and transparency
Press
Companies
Partners
SaaS platform
We are looking for locations
FAQ and help
FAQs
How to charge
Rates
Customer Service/Contact
Copyright © 2023. All rights reserved | Legal notice | Privacy and data protection policy | Cookies policy
Hiring process
Are you interested?
Personal information
Name (Required)
Surname (Required)
E-mail (Required)
Telephone number (Required)
Professional information
CV (Required)
Video (Optional)
Leave us a video here telling us why you are the right candidate for this position and let us get to know you better.
Sign up
Website navigation
EN
Spanish
French
Portuguese
Italian
Galician
Catalan
Basque
German
EV User
Zunder APP
How do I charge?
Tariffs
Partners
Fleets
Renting
Large accounts
Public administration
SaaS platform
SaaS platform
Benefits
For whom
We are looking for locations
What are we looking for?
What do we offer?
Suggest Location
Map
Blog
Customer service
+34 979 300 500
EV User
Zunder APP
How do I charge?
Rates
Partners
Fleets
Large accounts
Public administration
Renting
SaaS platform
SaaS platform
Benefits
For whom
We are looking for locations
What are we looking for?
What do we offer?
Suggest location
Map
Blog
EN
Spanish
French
Portuguese
Italian
Galician
Catalan
Basque
German
Customer Service
Palencia
IT, Operations
Sign up for the job offer
About the position
Additional information
Join us and become part of a team that is revolutionising electric mobility in Europe.
Let's move forward together towards a more sustainable and connected future! 🔋
Follow
Follow
Follow
Follow
About Zunder
About us
Blog
Careers
Ethics and transparency
Companies
Partners
SaaS platform
We are looking for locations
FAQ and help
FAQs
How to charge
Tariffs
Customer Service/Contact
Copyright © 2023. All rights reserved | Legal notice | Privacy and data protection policy | Cookies policy
permanent
About the role
Zunder es una empresa líder en el sector de la movilidad eléctrica en el sur de Europa. Nos centramos principalmente en el despliegue de estaciones de carga ultrarrápida para vehículos eléctricos y en la gestión de cargadores, tanto propios como de terceros, a través de nuestro software propio. Con sede en Palencia y oficina en Madrid, Zunder opera en tres países: España 🇪🇸, Francia 🇫🇷 y Portugal 🇵🇹.
🥇 Premiado como Mejor Operador de Carga 2024 en España por los usuarios de vehículos eléctricos, el desarrollo de Zunder se basa en 4 pilares fundamentales:
Innovación continua: no solo nos centramos en la infraestructura de carga, sino que también desarrollamos tecnología avanzada para optimizar el uso y la gestión de todas las estaciones de carga.
Expansión internacional: desde nuestros inicios en España, hemos ampliado nuestra presencia a Francia y Portugal, con una clara visión de crecimiento continuo en Europa.
Compromiso con la sostenibilidad: como parte del sector de la movilidad eléctrica, Zunder contribuye activamente a reducir las emisiones de carbono, impulsando un futuro más sostenible para todos.
Cultura de bienestar del equipo: Zunder se preocupa por el equilibrio entre la vida laboral y personal de sus empleados, promoviendo iniciativas de salud mental y bienestar.
Buscamos una persona que se incorpore en el puesto de Atención al Cliente para el mercado nacional e internacional (foco en Europa) para una empresa líder en soluciones tecnológicas en el ámbito de la movilidad eléctrica, ubicada en Palencia.
What you'll do
🌱 Tus responsabilidades
Desarrollo de tareas de administración.
Gestión y comunicación directa con los usuarios y clientes.
Apoyo y ayuda en la solución y tratamiento de incidencias de usuarios.
Intermediación entre usuarios y otras áreas de la empresa (tratamiento de sugerencias).
Coordinación y comunicación con equipos comerciales para generar nuevas oportunidades de negocio/mejora.
What we're looking for
🚀 Tu perfil
Formación Profesional o Grado Universitario.
Nivel alto de ingles y de francés.
Capacidad de trabajo cara al público.
Conocimientos de Office (nivel avanzado de Excel)
Capacidad de aprendizaje y adaptación a nuevas tareas.
Nice to have
Valorable otros idiomas como el alemán, portugués o italiano.
Profesionalidad y capacidad de trabajo en equipo
💙 Cultural fit
Motivación para formar parte de un proyecto de gran crecimiento, con alto grado de implicación y la constante búsqueda de la excelencia.
Perfil con ganas de aprender, iniciativa y resolutivo.
Enfoque a objetivos.
Capaz de trabajar con autonomía.
Gran capacidad de multitarea para gestionar muchos proyectos al mismo tiempo.
Capacidad para gestionar mucho volumen de información y poder atender varios temas simultáneamente.
Capacidad para trabajar bajo presión.
What you'll get
⚡️ Qué te ofrece Zunder
Contrato indefinido.
Desarrollo y crecimiento profesional acelerado.
Día libre por tu cumpleaños.
23 días laborales de vacaciones retribuidas.
Formar parte de un proyecto en plena expansión y crecimiento.
Participar en uno de los sectores con mayor crecimiento en la actualidad.
How you'll work
Incorporación inmediata (con flexibilidad según las necesidades del candidato).
Presencial (Palencia).
About the company & team
Equipo de trabajo colaborativo.
About Zunder
About us
Blog
Careers
Ethics and transparency
Press
Companies
Partners
SaaS platform
We are looking for locations
FAQ and help
FAQs
How to charge
Rates
Customer Service/Contact
Copyright © 2023. All rights reserved | Legal notice | Privacy and data protection policy | Cookies policy
Hiring process
Are you interested?
Personal information
Name (Required)
Surname (Required)
E-mail (Required)
Telephone number (Required)
Professional information
CV (Required)
Video (Optional)
Leave us a video here telling us why you are the right candidate for this position and let us get to know you better.
Inscríbete
Website navigation
EN
Español
Français
Português
Italiano
Galego
Català
Euskara
German
EV User
Zunder APP
How do I charge?
Tariffs
Partners
Fleets
Renting
Large accounts
Public administration
SaaS platform
SaaS platform
Benefits
For whom
We are looking for locations
What are we looking for?
What do we offer?
Suggest Location
Map
Blog
Customer service
+34 979 300 500
EV User
Zunder APP
How do I charge?
Rates
Partners
Fleets
Large accounts
Public administration
Renting
SaaS platform
SaaS platform
Benefits
For whom
We are looking for locations
What are we looking for?
What do we offer?
Suggest location
Map
Blog
EN
Español
Français
Português
Italiano
Galego
Català
Euskara
German
Atención al Cliente
Palencia
IT, Operations
Sign up for the job offer
About the position
Additional information
Únete a nosotros y forma parte de un equipo que está revolucionando la movilidad eléctrica en Europa.
¡Avancemos juntos hacia un futuro más sostenible y conectado! 🔋
Follow
Follow
Follow
Follow
About Zunder
About us
Blog
Careers
Ethics and transparency
Companies
Partners
SaaS platform
We are looking for locations
FAQ and help
FAQs
How to charge
Tariffs
Customer Service/Contact
Copyright © 2023. All rights reserved | Legal notice | Privacy and data protection policy | Cookies policy
permanent
This job was automatically translated to English, .
About the company
Zunder
EV Charging