Brand Representative (Sales Assistant)

Our Brand Representatives bring the in-store experience to life: they interact closely with customers, represent our brand authentically, and help create a welcoming environment for everyone. This position is ideal for people who enjoy connecting with customers, helping them find what they need, and keeping the store tidy and well-presented.

What you will do

• Customer experience: Offer warm, friendly, and attentive service to all customers. Anticipate their needs, initiate interactions in a natural and comfortable way, and provide product support and personalized style advice.
• Sales floor maintenance: Contribute to product replenishment and maintain a clean, organized, and well-presented sales environment. This includes folding, hanging, sorting by size, and ensuring presentation standards are met.
• Cashier operations: Process purchases, returns, and exchanges accurately and efficiently, guaranteeing a friendly and positive checkout experience.
• Online orders: Create a seamless omnichannel experience by supporting "Save the Sale" orders, managing in-store pickups, and preparing orders shipped from the store.

• Fluent level of Spanish
• Ability to create a welcoming and inclusive customer experience
• Ability to work in a dynamic environment, combining customer service with operational tasks
• Good organizational skills and attention to detail
• Responsibility and commitment to regular and punctual attendance