Sales Assistant (16-20h) - Corte Inglés Castellana

COLD is not just streetwear. It is attitude.
We were born in the street, and in the street, you sell with style, not with pressure.

• Real Connection: you listen, recommend, and close with fluency, speed, and style, without posturing.

• You apply cross-selling and upselling with judgment, without losing the COLD essence.

• You know the product in depth to advise with confidence and resolve doubts instantly.

• You build true loyalty: so they return because they felt part of something, not because they bought something.

• Store at its Peak: order, stock, and visuals always at the highest level, with top-sellers never out of stock.

• You receive new collections and arrange them with style so they stand out.

• You participate in inventory control and stock counting.

• You manage returns and exchanges with the same decisive attitude as a sale.

• You support the team, contribute ideas, and provide product feedback.

• You detect opportunities for improvement in the customer experience and propose them without fear.

• The Face of COLD: how you speak, how you move, how you dress: you are the brand in every shift.

• You manage cash and payments with precision, without errors.

• You meet your individual and team sales objectives, with reporting when required.

• You apply the store's security and loss prevention protocols.

• You collaborate in store events: launches, pop-ups, collaborations.

• Part-time permanent contract (16/20h), immediate start.

• Salary according to collective agreement. Rotating schedule according to store operations.

• Initial training and brand uniform included.

• Horizontal culture: here ideas are heard, regardless of where you come from.

• Possibility of internal mobility between stores or areas depending on growth.

• You convey confidence, style, and attitude in every gesture.

• You have retail experience; if it is in fashion or streetwear, even better.

• You are organized, fast, and attentive to detail.

• You read the customer before they speak and offer immediate solutions.

• You move well in a team, but you also take the initiative on your own.

• You have a good attitude toward change: new collections, new processes, new challenges.

• You live the streetwear culture: music, sneakers, social media... it is your world.

• English or other languages are valued to assist international customers.

• You don't wait to be asked, you generate the conversation.

• You handle the heavy pace of a Saturday without losing style or service quality.

• You are decisive in the face of unforeseen events: a complaint, an out-of-stock product, a cash register issue... you manage it with a cool head.

• Free weekends and holidays: when the store vibrates, you vibrate with it.

• You are looking for a position of 16/20 hours per week based in El Corte Inglés Castellana, Madrid.

• 🚀 Real growth within the brand.

• 🎓 Continuous training in product, sales, and industry trends.

• 👕 Discount on COLD products.

• 🔥 Priority access to new collections and drops.

• 🙌 A space to be yourself, without disguises.

• 🤝 A team that vibrates with you.

Do you dare to wear the COLD attitude? Join the movement.