Delivery Lead Associate Director

To evaluate your fit with the position and Accenture's culture, you will participate in interviews with Talent Acquisition and the Hiring Manager, where we will delve into your experience, motivations, competencies, and expectations. If the process is satisfactory for both parties, we will move to the offer phase, in which we will present the terms of the position and the economic proposal. Subsequently, our team will accompany you throughout the entire onboarding process until your arrival at Accenture.

At Accenture, you will enjoy a hybrid and flexible working model, being part of a company committed to inclusion, diversity, and people development.

Additionally, you will enjoy benefits such as:

• Medical, life, and accident insurance.
• Medical services and wellness programs.
• Flexible compensation and a share purchase program.
• Flexibility measures (schedules, vacations, days off, etc.).
• Personalized training and professional development plan.
• Sustainability programs and participation in the Accenture Foundation.
• Employee networks that drive diversity and inclusion.
• Additional benefits such as special conditions with Bankinter and profit sharing.

It is essential to reside in Spain and have a work permit in Spain.

Accenture, recognized as a Great Place To Work®, is a leading global professional services company that helps major businesses, governments, and other organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale.

Associate Director / Infrastructure Managed Services

We are looking for an Associate Director to lead the evolution of infrastructure managed services towards smarter, automated, and business-outcome-oriented models.

You will work with CIOs and heads of infrastructure and operations to transform traditional models through AIOps, observability, SRE, FinOps, and automation, improving resilience, efficiency, and user experience.

Additionally, you will play a key role in designing Managed Services solutions, growing strategic accounts, and leading global teams.

• Define next-generation operating models for Managed Services, evolving from reactive operations towards predictive and autonomous models.
• Lead transformation initiatives through AIOps, observability, SRE, FinOps, automation, and cloud operations.
• Design Managed Services solutions for Hybrid Cloud, Digital Workplace, Enterprise Networks & Edge, and AI Infrastructure.
• Lead transformation programs and commercial opportunities, ensuring business results, continuous improvement, and strategic account growth.
• Define strategies, operating models, and modernization roadmaps for infrastructure services.
• Establish and govern SLAs, KPIs, and service delivery models.
• Advise CIOs, Heads of Infrastructure, and Operations managers on transformation and optimization strategies.
• Lead the solutioning and definition of Managed Services proposals for large accounts.
• Coordinate multidisciplinary global teams and complex delivery ecosystems.
• Collaborate with technology partners to accelerate the adoption of automation, observability, and new operational capabilities.

The position is based in Madrid under a hybrid work model, with some days worked from home and others at the office, where you will be able to create valuable synergies with the rest of your team.

The original description does not specify additional desirable requirements. To keep the offer faithful to the profile, no certifications, technologies, or requirements not indicated have been added.

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com