Pro Shop Assistant

On-site in Sotogrande·Full-time·Added 2 days ago

Accor

63 open roles

What they offer

  • Full-time hours

    Per the ad.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Sotogrande

    No relocation package mentioned.

This job was automatically translated to English,.

The role

Company description

SO/ Sotogrande Spa & Golf Resort is a luxury resort located in one of the most exclusive destinations on the Costa del Sol. With 152 rooms and 36 suites, a wide gastronomic offering, spa, swimming pools, and event spaces, we offer high-quality experiences in a privileged environment, internationally recognized for its golf and lifestyle.

What you'll do

We are looking for a Pro Shop Assistant to join our Golf team and be a key part of our customers' experience. If you are passionate about customer service, the world of golf, and the luxury hospitality environment, you will have the opportunity to manage the sale of specialized products, assist players and guests, coordinate bookings, and support the daily operations of the Pro Shop, contributing to offering an exceptional service in line with our resort's standards

Job description

  • Personalized service to members, players, and guests.
  • Management of golf tee time bookings, lessons, and related services.
  • Sale and advice on golf materials, equipment, and apparel.
  • Management of payments and cash register operations.
  • Stock control and replenishment, inventories, and merchandising.
  • Coordination with the Caddy Master team to ensure a seamless customer experience.
  • Active promotion of products, services, and golf club events.
  • Efficient and professional resolution of inquiries and incidents.
  • Maintenance of the shop's image and quality standards.

Requirements

Requirements

What we're looking for

  • Previous experience in customer service, retail, hospitality, or golf-related environments.
  • High level of English (minimum B2). Other languages will be valued.
  • Excellent communication skills and customer service.
  • Proactive, organized, and sales-oriented profile.
  • Availability to work weekends and holidays according to operational needs.

Additional information

Pay & benefits

What you'll get

  • Attractive incentive plan.
  • Significant discounts on hotel services.
  • Being part of a team passionate about hospitality and golf.

How they hire

Our selection process is designed to be smooth, respectful, and engaging. It typically includes an online application, interviews, and on occasion an assessment. We look beyond your CV — your personality, potential, and passion for hospitality matters to us

  • An assessment is used only on occasion.

About Accor

Accor is a global hospitality leader headquartered in Paris, France, operating more than 5,500 hotels across over 110 countries under brands such as Sofitel, Novotel, ibis, and Pullman. With a diverse portfolio spanning luxury, economy, lifestyle, and resort segments, Accor is one of the world’s largest hotel groups, employing direct staff members like housekeeping, food & beverage, reception, and management professionals at properties throughout the globe.

Accor maintains a strong presence across Spain, with a significant network of hotels in cities like Madrid, Barcelona and other tourist and business destinations. For international professionals, the group offers dynamic work environments, often within multilingual and culturally diverse hotel teams. With a wide array of operational roles—from front desk to F&B and spa, —Accor enables talent from in Spain with a variety of hotel operations. Due to the new scope of the brand and Great featuring Madrid, Accenture is an ideal for international hospitality staff looking to live and work in Spain while building a global career, especially with hotel and various brands.

Industry
Hospitality
Founded
1983
Employees
100,000–250,000
Headquarters
Paris, France
In Spain
Madrid, Barcelona

Good to know if you are moving

  • * Accor employs over 250, 100+ hotels in Spain
  • * Skilled French hotel brand known hospital. With hundreds of hotel brands, transfer opportunities across 110 countries are possible.
  • * Spanish hotel signs tend to hire local candidates on Spain work contracts, with multiple job in Spain. Contract for many roles is back. as they often shift housekeeping / but it can dynamic.
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