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Front Office Intern

On-site in Sotogrande·Full-time·Added today

Still open when we checked on 8 Oct

Accor

74 open roles

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Overview

Job details

Full-time
Per the ad.
A relocation package
Help with the move, per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Sotogrande
A relocation package offered.

Skills

Requirements

What we're looking for

Agreement with the school is required
Strong interest in pursuing a career in the hospitality industry
Excellent communication skills in English and Spanish
Basic computer skills and ability to learn new software systems quickly
Customer-oriented mindset with a friendly and professional demeanor
Ability to multitask and work efficiently in a fast-paced environment
Basic organizational skills and attention to detail
Flexibility to work various shifts, including weekends and holidays
Positive attitude and eagerness to learn

Additional Information

Pay & benefits

What you'll get

Monthly internship allowance.
Shared accommodation with other internship students.
Staff dining facilities available during working shifts.
Training and development program within the Front Office department.
Exclusive discounts on hotel services.

The role

SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together.

👩💼 We are looking for a Front Office Intern who is passionate about hospitality, guest service, and delivering exceptional experiences. This opportunity will allow you to gain hands-on experience in the Front Office department, supporting daily reception operations, assisting guests throughout their stay, and participating in key processes such as check-in, check-out, and guest request management. You will develop your communication and customer service skills, gain insight into the operations of a luxury hotel, and contribute to creating memorable experiences while upholding the highest standards of service excellence.

Job Description

SO/ Sotogrande, a luxurious resort located in the beautiful Sotogrande, Spain, is seeking a friendly and enthusiastic Receptionist Trainee to join our team. This exciting opportunity offers a chance to kickstart your career in the hospitality industry while learning from experienced professionals in a dynamic environment.

What you'll do

Assist in welcoming and greeting guests upon arrival, ensuring a positive first impression
Learn to process check-ins and check-outs efficiently using the hotel's property management system
Support the front desk team in handling guest inquiries and requests
Assist in managing room assignments and maintaining accurate guest records
Learn to handle basic administrative tasks, including answering phone calls and emails
Shadow experienced staff to understand hotel operations and guest service standards
Participate in training sessions to develop skills in customer service and hotel procedures
Assist in promoting hotel services and amenities to enhance guest experience
Learn to handle basic financial transactions, including cash handling and credit card processing
Collaborate with other departments to ensure seamless guest experiences

Qualifications

Hiring process

Our selection process is designed to be smooth, respectful, and engaging. It typically includes an online application, interviews, and on occasion an assessment. We look beyond your CV — your personality, potential, and passion for hospitality matters to us

An assessment is used only on occasion.

About Accor

Accor is a global hospitality leader headquartered in Paris, France, operating more than 5,500 hotels across over 110 countries under brands such as Sofitel, Novotel, ibis, and Pullman. With a diverse portfolio spanning luxury, economy, lifestyle, and resort segments, Accor is one of the world’s largest hotel groups, employing direct staff members like housekeeping, food & beverage, reception, and management professionals at properties throughout the globe.

Accor maintains a strong presence across Spain, with a significant network of hotels in cities like Madrid, Barcelona and other tourist and business destinations. For international professionals, the group offers dynamic work environments, often within multilingual and culturally diverse hotel teams. With a wide array of operational roles—from front desk to F&B and spa, —Accor enables talent from in Spain with a variety of hotel operations. Due to the new scope of the brand and Great featuring Madrid, Accenture is an ideal for international hospitality staff looking to live and work in Spain while building a global career, especially with hotel and various brands.

Industry: Hospitality
Founded: 1983
Employees: 100,000–250,000
Headquarters: Paris, France
In Spain: Madrid, Barcelona
Website: all.accor.com

Good to know if you are moving

* Accor employs over 250, 100+ hotels in Spain
* Skilled French hotel brand known hospital. With hundreds of hotel brands, transfer opportunities across 110 countries are possible.
* Spanish hotel signs tend to hire local candidates on Spain work contracts, with multiple job in Spain. Contract for many roles is back. as they often shift housekeeping / but it can dynamic.