Development Manager - Integrations

• Experience leading software engineers and owning the delivery and operation of production systems.
• Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
• Excellent knowledge of Node.js, JavaScript, and TypeScript.
• Experience building and operating AWS services in production.
• Hands-on experience designing and maintaining APIs and integrations with external systems.
• Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery.
• Proficiency in SQL and experience with data modeling, aggregation, and query performance.
• Experience with secure authentication and authorization for integrations.
• Strong communication skills and the ability to align engineering work with product priorities.
• Professional working proficiency in English for leading an English-speaking team and collaborating across functions.

• Experience writing automated integration and contract tests.
• Proficiency in SQL.
• Experience with runtime isolation and sandboxing for sensitive execution.
• Experience in B2B SaaS, security, compliance, or data governance.
• Experience building high-load products with numerous endpoints.
• Experience maintaining integrations across multiple third-party API versions.

We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows.

• Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
• Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
• Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows.
• Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities.
• Oversee the design, development, and maintenance of integrations, including:
  - Connectors to third-party applications and services.
  - An Integrations Store for discovering and managing available integrations.
  - Data mapping, validation, and synchronization between systems.
  - Authentication, authorization, and secure credential handling.
  - Monitoring, troubleshooting, and recovery from integration failures.
• Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
• Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably.
• Own automated pipelines for building, testing, validating, and deploying integrations.
• Improve integration reliability, performance, and observability, and guide the team in resolving production issues.
• Coordinate with other engineering teams and external partners to manage dependencies and compatibility.
• Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs.