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Systems Technician – Commvault

Remote from Spain·Added 19 days ago

AD4 Octógono

99 open roles

Overview

Job details

  • €24,000 - €28,000 a year

    Gross, as stated in the ad.

    About €1,600 - €1,820 a month after tax.

  • Fully remote

    Per the ad.

Requirements

  • Have the right to work in Spain

    AD4 Octógono doesn't mention sponsorship in the ad.

  • University degree

    “Ingeniería Técnica en Informática.” — per the ad.

This job was automatically translated to English.

Requirements

Nice to have

  • Knowledge related to backup, recovery, and continuity solutions.
  • Experience in IT infrastructure operation environments.
  • Knowledge of change and configuration management.

Education & certifications

  • Technical Degree in Computer Science.

The role

At AD4 Octógono, we are looking for a Systems Technician specialized in Commvault to join a technical team responsible for the operation, support, and evolution of backup and recovery solutions.

We are looking for a person with knowledge of Commvault, accustomed to working in support and incident management environments, with the ability to analyze problems, work in a structured manner, and collaborate with different technical teams.

What you'll do

  • Management of incidents, requests, and changes.
  • Management of service configuration and availability.
  • Management of capacity, continuity, and security.
  • Monitoring and support of solutions based on Commvault.
  • Diagnosis and resolution of technical incidents.
  • Participation in evolution projects.
  • Collaboration in strategy and architecture design initiatives.
  • Technological monitoring and evaluation of new market solutions.
  • Recording, tracking, and updating of actions through ServiceNow.

How you'll work

The position offers the possibility of working remotely, within a support environment with 24x7 coverage.

  • 💻 100% remote model.
  • 💰 Salary: €24,000 - €28,000 gross per year, depending on experience and knowledge provided.
  • 🌐 24x7 remote support.
  • 🔄 Shift work contract.
  • ⏰ SPW split shift: 10:00 - 19:00.
  • 🔄 Intensive and rotating shifts to be negotiated with team managers.

Required knowledge

  • Solid experience and knowledge in Commvault.
  • Experience using ServiceNow and other management tools.
  • Ability to work in support and operation environments.
  • Analytical skills and ability to resolve issues.

Profile we are looking for

We are looking for a responsible, proactive person oriented toward teamwork, with the ability to operate in a technical operation and support environment.

We especially value the ability to work in an organized manner, manage incidents, and collaborate with other teams to guarantee the availability and continuity of services.

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