Customer Service Experience Specialist
This role manages customer interactions and order processes to ensure excellent service. It offers a professional environment in a multinational company.
The English-language job board for Spain
89,000+ live jobsOn-site in Puerto Real·Part-time·Added 4 days ago (last checked 15 Oct)
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
This job advert was originally written in Spanish.
Previous experience in traffic, logistics, transport, or warehouse management positions.
Regular use of IT tools (Office suite, email, and management applications).
Experience using a PDA.
Capacity for organization, coordination, and incident resolution.
Communication skills and service to carriers and internal customers.
Availability to work rotating shifts.
Valuable experience in food logistics environments or cold storage facilities.
Valuable Higher Level Vocational Training in Transport and Logistics, International Trade, Administration and Finance, or similar training.
We will value complementary training related to transport, logistics, and documentary management.
Initial 6-month contract, with the possibility of extension.
Joining an established company in the logistics sector.
Initial training for adaptation to the position.
Work in a dynamic environment with a high operational volume.
Salary according to the collective agreement and value contributed.
From Adecco, an important company in the logistics sector specializing in storage and distribution in cold storage facilities requires a Traffic Agent to manage and coordinate daily transport and warehouse operations.
Functions:
- Documentary management and control of goods shipments and receipts.
- Assignment and coordination of loading and unloading docks.
- Assistance and reception of carriers.
- Monitoring of traffic operations and compliance with daily planning.
- Management, communication, and resolution of operational incidents.
- Coordination with the warehouse, drivers, and departments involved in the operation.
- Modification and updating of planning based on service needs.
- Recording and querying of information using IT tools and PDA.
1 interview
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.