Traffic Administrator

👤 Who We're Looking For

You are an ambitious and detail-oriented professional who thrives in a dynamic, international environment.

✅ Your Background

• Organized, resolute person with the ability to manage multiple tasks simultaneously.

• Ability to work in a team and adapt to dynamic environments.

💡 Your Skills

• Excellent customer service and relationship-building skills.

• Strong problem-solving abilities with a proactive approach to issue resolution.

• Good IT skills and experience using transport management systems and Microsoft Office.

• A positive attitude and the ability to remain calm and professional in a fast-paced environment.

• Previous experience within transport, logistics, freight forwarding, or international road operations preferred.

• Education in transport and logistics

• Fluent in Spanish and intermediate in English

💼 Why join DFDS?

• 🌍 Work in an international and growing company

• 🚀 Opportunity to shape processes and drive improvements

• 🤝 Collaborative culture with strong team spirit

• 📈 Career development opportunities within DFDS

• 🌊 Be part of a company that keeps Europe connected

At DFDS, we keep Europe moving - connecting people, goods, and businesses across borders. Now, we're looking for a Traffic administrator to strengthen our Operation team in Coslada and help drive excellence in freight operations.

If you're a hands-on logistics who is professional, motivated and who has a keen interest in the supply chain sector.

🌟 About The Role

As Traffic administrator, you will report directly to the Freight responsible and play a key role in ensuring customers shipments from booking through to completion, ensuring operational excellence, proactive communication, and a first-class customer experience.

🎯 What You'll Be Doing

Proactively monitor shipments and provide timely updates to customers and stakeholders.

• Identify and resolve operational issues, delays, or service challenges.

• Plan and coordinate transportation services, ensuring the fulfillment of daily operations.

• Liaise with carriers, suppliers, customers, and internal teams to ensure smooth execution of shipments.

• Accept and process customer bookings accurately and efficiently.

• Collaborate in the optimization of routes and resources, contributing to the continuous improvement of operations.