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Customer Service with disability

On-site in Fornells de la Selva·Part-time·Added 5 days ago (last checked 15 Oct)

Agency

Adecco España

5234 open roles

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Overview

Work mode: On-site, Fornells de la Selva
Contract: Permanent contract, part-time hours
Hours: Rotating shifts
Spanish: Fluent
Other languages: French
Driving licence: Own vehicle

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Catalan and Spanish at a native or advanced level.

High capacity for organization, concentration, and managing several tasks simultaneously.

Good communication skills and customer orientation.

Regular use of IT tools and messaging applications.

Own vehicle to get to the workplace.

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.

Nice to have

Knowledge of French will be valued.

Previous experience in customer service, reception, or administrative tasks (valued).

Pay & benefits

What you'll get

Full-time contract.

Rotating morning and afternoon shifts, changing every two weeks.

Monday to Friday work.

Alternate Saturdays, only during morning hours (5 hours).

Job stability and joining a professional and dynamic team.

Initial training and support to facilitate adaptation to the position.

The role

Are you passionate about customer service and do you enjoy helping people find solutions in a close and efficient manner?

Do you consider yourself an organized, resourceful person capable of managing several tasks at the same time without losing attention to detail?

We are looking for an organized, communicative, and customer-oriented person to manage the customer service and appointment coordination for several centers.

What you'll do

Functions:

By telephone and via WhatsApp to customers.

Information and advice regarding the services offered.

Management and scheduling of appointments, ensuring their correct assignment to the corresponding center.

Resolution of customer doubts and incidents.

Monitoring and updating the schedules of the various centers.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com

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