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US Support Technician (English C1+/C2).

Hybrid in Málaga·Full-time·Added 14 days ago

Adecco España

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Overview

Job details

€25,000 - €25,001 a year
Gross, as stated in the ad.
About €1,650 a month after tax.
Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Adecco España doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Málaga for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

✅ Permanent contract. 📄✨

✅ Stable project with training provided by the company. 📚🚀

✅ Professional development and growth within a multinational. 🌍📈

✅ Social benefits: Restaurant Vouchers and Medical Insurance. 🍽️🏥

Requirements

What we're looking for

🎯 What do we need from you?

✔️ Experience in customer service or technical support 👨‍💻👩‍💻

✔️ Very advanced English level (C1+/C2) 🇫🇷✨-Previous experience in technical support for users.

Ability to resolve issues and a customer-oriented mindset.

Availability to work the afternoon shift (serving clients in Latin America and the US).

Nice to have

✔️ Technical knowledge (IT 💻, electricity ⚡, or electronics 🔌) is valued

Experience with ticketing tools is a plus.

The role

At Adecco Selección, we are looking for a US market Support Technician to join a major manufacturer in the HVAC sector 🌡️❄️.

If you enjoy customer contact, have basic technical knowledge, and master English... this could be your opportunity! 👇

The mission of the position will be to offer technical support to distributors and installers, diagnosing and resolving installation problems remotely via telephone, video call, or email.

What you'll do

🔧 Your day-to-day will be:

📞 Handling inquiries from professional customers (mainly telephone, email, chat 💬📧📱).

🛠️ Resolving technical doubts using specialized tools.

🤝 Offering close, personalized, and high-quality service 🌟.

How you'll work

✅ Full-time employment on a weekly rotating shift. 🕒

• One week: Schedule from 14:00 to 23:00 h, with one day a week until 20:30 h. 🏢➡🏠

• From 18:00 h onwards, the workday will be carried out via teleworking. 💻🏡

• Another week: Schedule from 17:00 to 02:00 h, 100% teleworking. 🌙💻

✅ Workplace: Parque Tecnológico. 📍🏢

✅ Hybrid modality: in-person and teleworking. 🤝🏠💻

Hiring process

1 interview

Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com