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Community Manager

Remote, Madrid·Full-time·Added 5 months ago

This job was published 5 months ago

Air Apps

69 open roles

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Overview

Job details

€33,000 - €41,000 a year
Gross, as stated in the ad.
About €2,090 - €2,520 a month after tax.
Full-time
Per the ad.
Fully remote
Per the ad.
A relocation package
Help with the move, per the ad.

Requirements

Have the right to work in Spain
Air Apps doesn't mention sponsorship in the ad.
Have 3+ years of experience
Mid-level role.

Benefits

Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
Life insurance
Per the ad.
Meal vouchers
A restaurant card or tickets, per the ad.
Gym access
Free or discounted, per the ad.

Requirements

What we're looking for

Around 3+ years of experience in community management, social media management, or customer engagement.
Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
Strong written and verbal communication skills, with the ability to engage and inspire users.
Experience with community-building tools and analytics platforms.
Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
Experience planning and executing community-driven events or initiatives.
Passion for building meaningful relationships and fostering brand loyalty.
Ability to analyze engagement data and adjust strategies accordingly.
Experience in fast-paced digital environments with a user-centric mindset.

Pay & benefits

What you'll get

Apple hardware ecosystem for work.
Annual Bonus
Top-tier Health and Life Insurance for peace of mind.
Transportation Budget to support your commute needs.
Coverflex benefits package for meal allowances, well-being, and more.
Childcare support.
Air Conference - an opportunity to meet the team, collaborate, and grow together.
Pension Fund to support your long-term financial planning.
Urban Sports Club membership to keep you active.
Meals 100% free at the hub.

The role

As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.

This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.

What you'll do

Develop and execute community engagement strategies to grow and support user communities.
Manage and moderate forums, social media groups, and user discussion platforms.
Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
Organize and promote community events, webinars, and Q&A sessions.
Collaborate with marketing, product, and support teams to ensure a seamless user experience.
Monitor and analyze community engagement metrics to optimize strategies.
Identify and activate brand advocates, ambassadors, and superusers.
Stay up to date with community management trends, tools, and best practices.
Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
Address user concerns and escalate issues to the appropriate teams when necessary.

How you'll work

This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.

About Air Apps

Air Apps is a mobile app development company known for creating popular utility and productivity applications, such as scanner and QR code apps, that have been downloaded by millions of users worldwide. The company operates in the competitive mobile apps industry, focusing on user-friendly design and rapid iteration to deliver high-quality solutions for everyday needs.

Air Apps has a significant presence in Spain, with a development office in Barcelona, which serves as a hub for engineering and product talent. The company's work culture emphasizes innovation, autonomy, and a fast-paced environment, making it an attractive option for international professionals looking to contribute to globally distributed consumer apps. With a diverse team and a focus on growth, Air Apps offers opportunities for relocators to work on products with a broad user base while enjoying the vibrant lifestyle of Barcelona.

Industry: Mobile Apps
Founded: 2018
Employees: 100–500
Headquarters: Miami, USA
In Spain: Barcelona
Website: airapps.co

Good to know if you are moving

Air Apps has a Barcelona office, which is a key engineering hub, offering a chance to work in a vibrant European tech city.
The company's products have been downloaded over 100 million times, indicating a strong user base and product-market fit.
Air Apps is known for a fast-paced, data-driven culture, which can be appealing for professionals looking to make an impact.
The company offers a hybrid work model, allowing for flexibility between remote and in-office work.
As a global company with a Spanish office, Air Apps provides opportunities for international professionals to work in a multicultural environment.

In their own words

About the company & team

At Air Apps, we believe in thinking bigger-and moving faster. We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we've remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you'll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management-and change lives along the way.

Additional information

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

All open roles at Air Apps