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IM Service Delivery Manager

On-site in Albacete·Full-time·Added 3 months ago (last checked 4 Oct)

Airbus Spain

341 open roles

Overview

Work mode
On-site, Albacete
Contract
Permanent contract, full-time hours

Visa options

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Skills

The role

An opportunity for an IM Service Delivery Manager has arisen within Airbus Helicopters (Albacete, Spain)

What you'll do

As a Service Delivery Manager, your primary focus is the robustness and satisfaction of our global customer base. You will manage the lifecycle of high-stakes industrial applications, ensuring they are resilient, scalable, and always evolving. On top, we foresee as well participation and support of exciting projects, to equip our industry with leading edge digital means and tools.

WHY JOIN US?

📍 LIFE IN ALBACETE: QUALITY & CONVENIENCE -

Albacete is a dynamic, historic city in Spain, located in the region of Castilla-La Mancha. This modern urban center, known for its rich cultural heritage, and it is conveniently close to Madrid and the Mediterranean coast.

Forget long commutes. Albacete offers you the great advantage of a "15-minute city": safe, accessible, comfortable and perfectly connected. Enjoy a premium standard of living at a competitive cost, ensuring you have the perfect balance between your career and your personal life.

🚁 AIRBUS HELICOPTERS: GROW WITH US - We offer more than a job; we offer a community. Immerse yourself in a young, collaborative environment that feels like family. As a strategic Center of Excellence, we are a global leader in helicopter production, offering you endless potential to grow alongside our major projects.

✨THE PROJECT: SHAPING THE FUTURE - Welcome to the Digital Campus, a pioneering ecosystem dedicated to industrial digitalization and innovation. This is more than just a workplace; it is a technological hub where we define the future of flight.

Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions.

Are you ready to shape the future of industrial digitalization? We are thrilled to announce the opening of our brand-new Digital Campus in Albacete, a hub of innovation dedicated to pushing the boundaries of Industry 4.0. We are looking for a passionate Service Delivery Manager to join our team.

In this role, you won't just keep the lights on; you will be the backbone of our global "RUN" & "BUILD" operations for critical products. You will operate at the intersection of stable operations and cutting-edge development, working within an exciting ecosystem of IIoT, MES, and future industrial technologies. If you thrive on ensuring stability while driving technical evolution, your next career chapter starts here.

1. Service Delivery & Operational Excellence

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Job Family

Permanent

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Entry Level

Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Hiring process

3 steps2 interviewsa task to doseveral weeks in all
  1. Apply online

  2. Screening and preselection · With Talent Acquisition team

  3. Call or short video interview

    With Talent Acquisition team

    Selected applicants are offered a call or a short video interview.

  4. Technical test, case study or online assessment

    Not every role

    Some roles include technical tests, case studies or online assessments.

  5. Business interviews

    With business team and Talent Acquisition team

    One or more interviews with the business team and Talent Acquisition, in person or by video; HR, technical and competency-based discussions.

  6. Offer and onboarding · With Human Resources

  • The process may take several weeks.
  • Recorded video interviews, where used, are reviewed by a human.

About Airbus Spain

Airbus is a global leader in aerospace, manufacturing commercial aircraft, helicopters, and defense and space systems. With its headquarters in Toulouse, France, Airbus operates across multiple countries and employs over 130,000 people worldwide. The company is known for its commercial aircraft families like the A320 and A350, as well as its military programs such as the Eurofighter and Eurodrone.

In Spain, Airbus has a significant presence with major sites in Getafe, Madrid, and other locations, focusing on defense, space, and aerostructures. The Spanish operations are integral to Airbus's military aircraft programs and engineering excellence. For international professionals, Airbus Spain offers opportunities in a multicultural environment, with roles in engineering, IT, and manufacturing. The company supports relocation and provides a dynamic work culture that values innovation and collaboration.

Industry
Aerospace
Founded
1970
Employees
100,000–150,000
Headquarters
Toulouse, France
In Spain
Getafe, Madrid, Seville
Website
airbus.com

Good to know if you are moving

  • Airbus Spain has major engineering and manufacturing sites in Getafe, Madrid, and Seville, offering opportunities in defense and aeronautics.
  • The company offers structured graduate programs like the 'Discover' and 'Master' internships, which are open to international candidates.
  • Airbus supports relocation for international hires, including visa assistance and integration support.
  • Spain is a key hub for Airbus's military aircraft programs, including the Eurofighter and A400M, providing unique career opportunities.
  • Airbus Spain has a multicultural work environment, with English as a common working language in many teams.

In their own words

About the company & team

Airbus Helicopters España, SA

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