Digitalization Technician
Málaga, Spain·Operations·Full-time·Added 1 month ago
16 open roles
What they offer
Permanent contract
Full-time hours.
What they ask for
Have the right to work in Spain
Airzone doesn't mention sponsorship in the ad.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Málaga
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
Pulled from the advert automatically — the full ad is what counts.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the role
Identifying automation and efficiency opportunities across different departments, integrating AI adoption into the organization, and governing CRMs, ensuring the proper administration, evolution, and adoption of the CRM as the data backbone, translating technology into real efficiency and better-informed decisions.
Acting as a cross-functional digital innovation profile.
What you'll do
Administration and maintenance of the various CRMs
· Maintaining and updating the configuration of the various CRMs (Wolf / Hubspot)
· Managing users, permissions, roles, views, dashboards, and workflows.
· Resolving functional issues and coordinating technical issues when necessary.
· Conducting testing of new features, configuration changes, or integrations.
· Ensuring data quality, process consistency, and proper use of the tool.
· Proposing improvements to the structure, usability, and functionality of the CRM..
Support, training, and communication for users
· Addressing user questions, inquiries, and issues.
· Communicating changes, updates, improvements, and new features.
· Creating manuals, quick guides, procedures, and training materials.
· Training key users or internal teams on the use of the CRM and digital tools.
· Supporting the adoption of new solutions, ensuring users understand the value and how the changes work.
Process automation and innovation
· Identifying and analyzing the needs of different departments and translating them into digital solutions.
· Applying artificial intelligence-based solutions to improve productivity, analysis, or content generation.
· Supporting digital transformation projects.
· Proposing new tools, methodologies, or more agile and digital ways of working.
Education & certifications
University degree or Higher Level Training Cycle in areas related to business administration, IT, systems, marketing, business analytics, operations, digital transformation, or similar fields.
About the company & team
AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry.JOIN THE SMART COMFORT REVOLUTION!
At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter - we want to hear from you!
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Specific knowledge
· Experience in CRM administration or functional management.
· Ability to understand business processes and transform them into digital solutions.
· Knowledge of automation tools
· Advanced proficiency with digital productivity tools.
Minimum experience
3 years
Other specific job requirements
Essential: Experience with artificial intelligence applied to business processes.
Knowledge of Microsoft 365, SharePoint, Forms, Teams, Excel
Technological curiosity and continuous learning.
Autonomy and proactivity to drive changes and improvements.
Nice to have: Knowledge of Power BI. Experience in digital project management.
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If you share our values and love what we do, we want to meet you!
About the role
Identificar oportunidades de automatización y eficiencia en los distintos departamentos, integrar la adopción de IA en la organización y gobernar los CRMs, garantizando la correcta administración, evolución y adopción del CRM como columna vertebral del dato, traduciendo la tecnología en eficiencia real y decisiones mejor informadas.
Actuar como perfil transversal de innovación digital.
What you'll do
Administración y mantenimiento de los distintos CRMs
· Mantener y actualizar la configuración de los distintos CRMs (Wolf / Hubspot)
· Gestionar usuarios, permisos, roles, vistas, paneles y flujos de trabajo.
· Resolver incidencias funcionales y coordinar incidencias técnicas cuando sea necesario.
· Realizar pruebas de nuevas funcionalidades, cambios de configuración o integraciones.
· Velar por la calidad del dato, la coherencia de los procesos y el correcto uso de la herramienta.
· Proponer mejoras en la estructura, usabilidad y funcionamiento del CRM..
Soporte, formación y comunicación a usuarios
· Atender dudas, consultas e incidencias de usuarios.
· Comunicar cambios, novedades, mejoras y nuevas funcionalidades.
· Elaborar manuales, guías rápidas, procedimientos y materiales de formación.
· Formar a usuarios clave o equipos internos en el uso del CRM y herramientas digitales.
· Acompañar la adopción de nuevas soluciones, asegurando que los usuarios entienden el valor y el funcionamiento de los cambios.
Automatización e innovación de procesos
· Detectar y analizar necesidades de distintos departamentos y traducirlas en soluciones digitales.
· Aplicar soluciones basadas en inteligencia artificial para mejorar productividad, análisis o generación de contenidos.
· Apoyo en proyectos de transformación digital.
· Proponer nuevas herramientas, metodologías o formas de trabajo más ágiles y digitales.
Education & certifications
Formación universitaria o Ciclo Formativo de Grado Superior en áreas relacionadas con administración de empresas, informática, sistemas, marketing, analítica de negocio, operaciones, transformación digital o similares.
About the company & team
AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry.JOIN THE SMART COMFORT REVOLUTION!
At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter - we want to hear from you!
.
Conocimientos específicos
· Experiencia en administración o gestión funcional de CRMs.
· Capacidad para entender procesos de negocio y transformarlos en soluciones digitales.
· Conocimiento de herramientas de automatización
· Manejo avanzado de herramientas digitales de productividad.
Experiencia mínima
3 años
Otros requerimientos específicos del puesto
Indispensable: Experiencia con inteligencia artificial aplicada a procesos empresariales.
Conocimiento de Microsoft 365, SharePoint, Forms, Teams, Excel
Curiosidad tecnológica y actualización constante.
Autonomía y proactividad para impulsar cambios y mejoras.
Valorable: Conocimientos de Power BI. Experiencia en gestión de proyectos digitales.
.
If you share our values and love what we do, we want to meet you!