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Relational Marketing and Professional Channel Technician

On-site in Málaga·Full-time·Added 2 months ago (last checked 26 Oct)

Airzone

8 open roles

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Our summary

Work mode
On-site, Málaga
Contract
Full-time
Education
University degree

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Skills

This job advert was originally written in Spanish.

Requirements

Education & certifications

  • Solid knowledge of the technical aspects of the products or services sold, including features, benefits, and competitive advantages.
  • Coordinate commercial training for Sales Engineers, Distributors, and Installers with the Training Department.
  • Training in Marketing and Market Research
  • Effective communication skills
  • Interpersonal skills
  • Ability to multitask
  • Languages: Spanish, English, and other desirable languages such as Portuguese or French.
  • Willingness to travel. Residing in Malaga.

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If you share our values and love what we do, we want to meet you!

Apply now and help us build the future of smart comfort.

The role

What you'll do

  • Support the execution and monitoring of relationship marketing, loyalty, and PRO channel development actions, helping to strengthen relationships with distributors, installers, integrators, major accounts, and Elite Installers. The position will support the initiatives defined by the Professional Channel Management, coordinating campaigns, communications, materials, training, promotional actions, and CRM tracking, in collaboration with the commercial team and the various internal departments.

Business development

  • Support the implementation of the company's commercial strategies in the PRO channels, Top Distributors, and Top 10 Installers.

Account management

  • Support the management and development of relationships with new and existing customers in the PRO channel, including distributors, installers, integrators, and strategic accounts.
  • Identify and gather the needs of the professional channel, forwarding them internally when necessary, and coordinate specific communications directed at customers: campaigns, promotions, new products, training, and loyalty actions.
  • Help improve the experience, satisfaction, and engagement of channel customers, monitoring their needs and facilitating coordination with the relevant internal teams.
  • Organize and participate in online follow-up meetings with channel customers to strengthen the relationship, drive actions, and support loyalty.
  • Keep customer and action information updated in the CRM, preparing follow-up reports, activity analyses, account evolution, and results of channel campaigns or initiatives.

>> TOP 10 DISTRIBUTORS

  • Hold annual in-person meetings with the main distributors, accompanying the professional channel manager.
  • Hold periodic online meetings with the professional channel manager to follow up on the actions agreed with each distributor, with the aim of improving diversification, billing, etc.
  • Coordinate and organize the various training sessions for the main distributors nationwide, both for their customers and their sales and specification teams.
  • Coordinate the necessary marketing materials for the main accounts, brochures, displays, working proactively.
  • Coordinate specific Marketing actions aimed at strategic distributors, ensuring their proper planning, execution, and monitoring.

>> ELITE INSTALLERS

  • Monitor Elite Installers, coordinating information with the corresponding internal teams.
  • Proactively drive the updating of displays or panels for Elite installers and demo material for new products.
  • Coordinate with marketing the merchandising and clothing materials.
  • Hold periodic meetings with the market manager to follow up on the Elite Installer plan.

Cross-departmental collaboration

  • Collaborate with different internal departments such as product, logistics, finance, marketing, technical support, back office, projects, training, web support, etc.
  • Collaborate with other TCPs and zone managers of the Iberia market.
  • Collaborate with other markets.
  • Act as a liaison for resolving issues between the PRO channel and the different departments.
  • Follow up with the manager of each zone on the installers included in the Elite plan, new additions, and changes in the CRM so that the Airzonecontrol listing remains updated.
  • Define with the market the promotions for Elite installers and follow up on them.

REQUIRED KNOWLEDGE & EXPERIENCE

  • Training in Marketing and Market Research
  • Experience working with the distribution channel
  • Experience working with ERP/CRM and online sales tools.
  • Experience in sales in HVAC/Home Automation, preferably
  • Experience with data analysis in Excel/PowerBI
  • Experience in channel marketing.

About Airzone

Airzone is a Spanish company specializing in HVAC (heating, ventilation, and air conditioning) control systems, particularly known for its smart thermostats and zoning solutions that optimize energy efficiency in residential and commercial buildings. Founded in Málaga, the company has grown into a global player with a strong presence in Europe, the Americas, and Asia, offering innovative products that integrate with major HVAC brands and smart home ecosystems.

Airzone's headquarters and main R&D center are in Málaga, Spain, where most of its engineering, product development, and technical roles are based. The company is expanding internationally, with a growing focus on new markets such as APAC and North & East Europe, making it an attractive employer for international professionals interested in working in a dynamic, tech-driven environment within the HVAC sector. The work culture emphasizes innovation, digitalization, and cross-functional collaboration, with opportunities for career growth in a fast-paced, globally oriented company.

Industry
HVAC
Founded
1997
Employees
500–1,000
Headquarters
Málaga, Spain
In Spain
Málaga, Madrid

Good to know if you are moving

  • Airzone is headquartered in Málaga, a city with a high quality of life, warm climate, and growing tech scene, offering a good work-life balance.
  • The company has a strong international presence, with subsidiaries in the US, Mexico, France, Italy, and other countries, providing opportunities for global career growth.
  • Many roles are based in Málaga, where the company offers a dynamic, innovative work environment focused on digitalization and smart home technology.
  • Airzone is a Spanish company, so knowledge of Spanish is often required, but international roles (e.g., sales for APAC and North & East Europe) may require other languages.
  • The company is expanding into new markets, offering opportunities for professionals interested in international business development and technical roles.

In their own words

About the company & team

AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry. JOIN THE SMART COMFORT REVOLUTION!

At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter - we want to hear from you!

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All open roles at Airzone

Location

Airzone · Málaga

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