The English-language job board for Spain

CRM Specialist

Hybrid in Sant Cugat del Vallès·Full-time·Added 11 days ago

ALDI Spain

104 open roles

Apply

Overview

Job details

Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
ALDI Spain doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Sant Cugat del Vallès for hybrid days
No relocation package mentioned.
Have 4+ years of experience
Mid-level role.
University degree
“Grado en Marketing, Publicidad, ADE o similar.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

📍 Location in our offices in Sant Cugat del Vallès.

🌍 Opportunity to be part of an expanding multinational company.

🚀 Opportunities for growth within the company.

🏷Discount on our products.

💳 Flexible compensation plan.

💻 64 days of remote work per year.

🕗 Flexible working hours.

✔️ Permanent contract.

📚 Continuous training.

👩‍🏫 Language classes.

🙌 Good working environment.

🥗Cafeteria with discounted menus.

Requirements

What we're looking for

Degree in Marketing, Advertising, Business Administration and Management, or similar.
At least 4 years of experience in CRM, Email Marketing, or Marketing Automation positions.
Experience with CRM and marketing automation tools.
Knowledge of segmentation, customer journeys, and campaign automation.
Experience in results analysis and optimization through KPIs and A/B testing.
A minimum of C1 level English is required.
Analytical, organized, and results-oriented.
Proactive, with initiative and the ability to identify opportunities for improvement.
With experience in defining CRM strategies based on the customer lifecycle.
With excellent communication and teamwork skills.
Flexible and able to thrive in an international and multidisciplinary environment.

The role

About the position

At ALDI, we are looking to bring a CRM Specialist into the Customer Dialogue & Engagement department, within the Marketing and Communications area.

The person will be a key piece in defining, executing, and optimizing the CRM strategy, leading communications directed at our customers throughout their entire lifecycle. They will work on designing and implementing automated campaigns, customer journeys, and loyalty, acquisition, and reactivation actions, with the goal of improving the customer experience, increasing engagement, and contributing to business growth.

They will be part of a dynamic and collaborative team, working cross-functionally with local and international teams, as well as with external agencies and other company departments.

What you'll do

Define and implement, together with the Digital Touchpoint Transaction Manager, the CRM strategy aligned with business objectives.
Design, develop, and optimize customer journeys based on the different stages of the customer lifecycle.
Plan, coordinate, and execute Email Marketing campaigns, Push Notifications, and other automated communications.
Design and execute A/B tests to optimize campaigns, content, subject lines, creatives, and customer journeys.
Identify opportunities for improvement in acquisition, conversion, loyalty, reactivation, and retention processes.
Collaborate with external agencies and internal teams to ensure the correct implementation of campaigns, guaranteeing compliance with deadlines, quality, and the allocated budget.
Define, monitor, and analyze the main KPIs of the area, preparing periodic performance reports that facilitate the extraction of insights and decision-making.

Requirements

We are looking for a person…

About ALDI Spain

ALDI is a global discount supermarket chain with German roots, operating thousands of stores across Europe, the United States, and Australia. In Spain, ALDI has a significant presence with hundreds of stores and regional logistics platforms, offering a wide range of grocery and household products at competitive prices. The company is known for its efficient, no-frills store model and strong private-label focus.

ALDI Spain is a major employer in the Spanish retail sector, with a strong focus on store operations, logistics, and quality management. The company offers numerous opportunities for international professionals, particularly in store management, logistics supervision, and quality assurance roles. ALDI's work culture emphasizes efficiency, teamwork, and career development, with many positions offering permanent contracts and structured training programs. For international hires, ALDI provides a stable work environment and the chance to grow within a globally recognized brand.

Industry: Retail
Founded: 1913
Employees: 5,000–10,000
Headquarters: Essen, Germany
In Spain: Madrid, Barcelona, Valencia and 8 more
Website: aldi.es

Good to know if you are moving

ALDI Spain offers many indefinite-term contracts, providing job stability for international workers.
The company has a strong presence across Spain, with stores in most regions, making it possible to find positions in various locations.
ALDI provides structured training programs for store management and logistics roles, which can be beneficial for career growth.
International professionals may find opportunities in quality assurance and logistics, where technical skills are valued.
ALDI's work culture emphasizes efficiency and teamwork, with a focus on operational excellence.

In their own words

About the company & team

We are one of the most important food and supermarket chains in the world and creators of Discount. Our history dates back to 1945, when the brothers Theo and Karl Albrecht took over the grocery business that their family had run since 1913 in Essen (Germany). From the beginning, we have always kept in mind how important it is to know the customer and give them what they need at the best price. In Spain, we opened the first supermarket in 2002 and we already have more than 400 establishments

We care about the well-being of people: our customers, our team, and our environment. In our growing company, there are always job opportunities for different professional profiles and opportunities for professional development and growth.

Over these 100 years, we have established a relationship of trust with our customers and have covered their daily needs. We carry the principle of simplicity in our DNA, it is our competitive advantage and this leads us to success as a company and makes us proud to continue creating jobs in Spain. The path is not always easy, but every step counts. We know that success comes from teamwork and we are proud to move forward together.

If you have a strong mindset, are tenacious, move forward with determination, have qualities to generate a positive experience for the people who come to shop in our stores and want to achieve your goals with a good team... We invite you to give your best and be part of this exciting journey!

Simply ALDI. Our strength is people.

All open roles at ALDI Spain