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Telephone Customer Service Representative

On-site in Ledoño·Full-time·Added today

Alsa

59 open roles

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What they offer

  • €1,850 a month

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Ledoño

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

We are looking for telephone customer service staff to work at our workplace located in Ledoño.

If you enjoy communication and customer service, do not hesitate to apply for this offer!

Requirements

What we're looking for

  • Residency close to the workplace.
  • Good proficiency with new technologies.
  • Intermediate level of English.
  • Previous experience in jobs related to customer service and sales will be positively valued.

Pay & benefits

What you'll get

  • Workplace: Ledoño.
  • Contract type: Temporary (until January 2027).
  • Working day: Full-time.
  • Schedule and days off: rotating work shifts from Monday to Sunday (morning from 7:00 to 15:00h, afternoon from 15:00 to 23:00h, and night from 23:00 to 07:00h), with weekly days off, according to the roster.
  • Salary: €1,850 gross/month (prorated extra payments).
  • Innovation and professional development: You will work with the most advanced technologies in the passenger transport sector.
  • Continuous training: You will be able to learn with the best team of professionals; we have training staff who will be in charge of accompanying you during your start and providing continuous training throughout your professional career.
  • Career plan: Possibility to grow within a company committed to the development of its employees.
  • We make the "Alsalud" program available to you, which will allow you to maintain healthy lifestyle habits.
  • You will be able to obtain the Alsa Plus emplead@ card, which will allow you and your immediate family to enjoy great advantages on bus travel and significant discounts in multiple establishments.
  • You will have the possibility to participate in our volunteer programs.
  • We reward the company employees who best represent our Values in their day-to-day lives.

About Alsa

Alsa is a leading Spanish ground transport company specializing in bus and coach services, operating both urban and intercity routes across Spain and internationally. With a fleet of thousands of vehicles and a workforce of over 14,000 employees, it is one of the largest transport operators in Europe, also providing rail services through its subsidiary Alsa Rail. The company is part of the National Express Group, a global mobility group, and serves millions of passengers annually.

In Spain, Alsa has a strong presence with offices and operations in Madrid, Barcelona, Valencia, and many other cities, offering a wide range of roles from drivers and maintenance staff to administrative and technical positions. The company is known for its commitment to safety and sustainability, and it actively recruits international professionals, particularly for driving and technical roles, offering opportunities for career growth and training. With a diverse workforce and a focus on innovation, Alsa provides a dynamic environment for those looking to build a career in the transport sector in Spain.

Industry
Bus Transport
Founded
1942
Employees
10,000–20,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Valencia and 4 more
Website
alsa.es

Good to know if you are moving

  • Alsa is part of the National Express Group, a global transport company, which may offer opportunities for international career mobility.
  • The company operates in multiple countries, including Spain, Portugal, and Morocco, providing a diverse work environment.
  • Alsa offers training programs, including paid training for obtaining a bus driving license (Permiso D), which can be beneficial for international candidates.
  • Many roles, especially in driving and maintenance, are open to candidates with relevant experience and may offer relocation support.
  • The company has a strong focus on safety and sustainability, which can be attractive for professionals seeking a responsible employer.

In their own words

About the company & team

We are a Top Employer organisation with more than 20,000 people whose presence is in multiple countries and who share a common objective: to build a sustainable, multimodal and connected mobility.

For 100 years we have mobilised people, we have put into motion the highest safety standards and excellence in everything that we do while caring for the environment and also the people who is part of the organisation.

Innovation, diversity, sustainability and searching for new ways to perform is what moves us.

We firmly believe that having a diverse and inclusive team is key to our success and to offer a quality service to our customers. If you want to join an organisation that values our differences, we are looking for you!

Additional information

In Alsa we promote diversity and equal opportunities. We are committed to creating an inclusive environment where each person, no matter their nationality, culture, gender, gender identity, age, sexual orientation, disability or any other personal condition, has the same opportunities that will allow them to develop their potential.

That is why our hiring decisions are based on your profile, knowledge, experience and talent, because we value your passion for contributing and improving the future of sustainable mobility. In addition, we guarantee a fair and accessible hiring process. If you have a disability or need any adaptation during the hiring process or incorporation, please let us know.

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