Business Account Specialist

The Business Account Specialist (BAS) at AstraZeneca is the main commercial leader for the hospital accounts under their responsibility, responsible for driving the best commercial positioning of the brand and achieving the expected business results.

This role designs and implements strategic plans aimed at key decision-makers and influencers within their account or healthcare area, building solid, high-value relationships through innovative, omnichannel interactions adapted to the local reality.

The BAS works in a coordinated manner with the strategies defined by Market Access, Medical, and Marketing, adapting them to the specific needs of their territory, in order to ensure the broadest and fastest access to the medication, lead a differentiated positioning against other market products, and facilitate positive changes in clinical practice and the patient journey that benefit the greatest number of patients and improve their quality of life.

Through in-depth knowledge and analysis of the area, decision-making on actions and investments, the development of high-impact interactions with clients, and cross-functional collaboration, this role will be key to bringing the brand to its best version, from launch preparation to the consolidation of its results and maturity.

• Continuously know, analyze, and update all relevant sources of information and the latest developments in the healthcare environment at the level of the region, hospital account, and healthcare area under their responsibility.

• Understand in depth the oncology healthcare ecosystem, the key decision-makers for their pathology, and the connections between them within their scope of action, including scientific societies, cancer plans, and the strategic plans of the different accounts under their responsibility.

• Work proactively and cross-functionally to continuously obtain insights, identify barriers and opportunities at the account or healthcare area level, make decisions within the patient journey, and escalate those barriers and opportunities to the Brand Team when necessary for strategic discussion at the national level.

• Maintain deep and up-to-date knowledge of the competition, including their strategy, positioning, scientific evidence, activities, messages, and presence in the key accounts within the territory under their responsibility, in order to identify opportunities and threats, adapt action plans, and maximize brand differentiation and sustainable growth.

• Work in very close collaboration with the Medical Scientific Liaison to ensure the correct brand transition from the pre-approval period to access guarantee, building fluid internal and external communication that generates a better impact for clients and patients.

• Work in a timely manner to identify the different stakeholders in each account or healthcare area, including decision-makers, influencers, and prescribers, at the hospital account, region, and healthcare area level, as applicable.

• Properly map and segment stakeholders, identifying their connections, influence networks, belief profiles, and behavior regarding our brands, in order to guide the strategy and prioritize the highest-impact actions.

• Understand and lead the implementation of the national strategic plan, adapting it to the specific needs of the territory under their responsibility together with the cross-functional team, ensuring transparency, collaboration, cross-functional leadership, and agility in execution, from the planning phase to subsequent follow-up.

• Take on and achieve commercial objectives through the development and execution of specific account plans that prioritize high-value opportunities and reallocate resources decisively toward higher-impact activities.

• Serve as the scientific reference for the brand in the indication, with solid knowledge of efficacy data, management, and available evidence, ensuring valuable interactions that contribute to patient benefit.

• Ensure that the scientific evidence published in brand studies is properly reflected in clinical guidelines, leading solid conversations that drive the optimal positioning of the brand and its consolidation as the reference treatment in strategic accounts.

• Lead the hospital introduction of products in non-priority accounts or healthcare areas, ensuring coordination with regional access teams and the involved central teams.

• Design and implement the omnichannel plan in the territory under their responsibility, adapting the client's omnichannel journey, removing local barriers, and delivering personalized, innovative, high-impact interactions across all relevant channels.

• Lead the execution of launches following EMA approval for new indications, generating support, mobilizing key opinion leaders, and contributing to market shaping to ensure rapid and sustained adoption.

• Work jointly with the Regional Access Manager, ensuring alignment and the necessary information flow to strengthen a comprehensive vision of the region.

• Drive, together with healthcare professionals, hospital financiers, patient associations, and cross-functional teams, initiatives and projects aimed at identifying patients, optimizing their care journey, improving access, adherence, and health outcomes, removing barriers, and ensuring agile and responsible execution of implemented solutions.

• Lead by example in the proper use of AstraZeneca's internal information systems, including Veeva CRM, and analytics tools, including Power BI, to turn data into rapid actions, adapt strategy when necessary, anticipate opportunities, monitor brand evolution, and coordinate changes agilely within the territory.

• Proactively adopt and use artificial intelligence tools and digital solutions approved by the company to analyze information, generate insights, optimize the planning and personalization of interactions with stakeholders, increase commercial efficiency, and strengthen data-driven decision-making, while always ensuring compliance with compliance policies and AI governance.

• Carry out all activities ensuring that all actions are taken within AstraZeneca's compliance framework.

• Project, in relationships with internal and external clients, the image and corporate values of AstraZeneca.

• Consistently define priorities that contribute to achieving results, establishing action and follow-up plans that ensure excellent execution and a high commitment to compliance.

• Make data-driven decisions by collecting, integrating, interpreting, and challenging available information to choose the best option and achieve set objectives.

• Take responsibility for one's own tasks and decisions, as well as their impact on the business.

• Be efficient and innovative, using different digital tools and channels to obtain information and interact with the various stakeholders involved in the execution of strategic plans.

• Proactively analyze and reflect on comprehensive patient management, the healthcare environment, the market, and the competition within their area of responsibility.

• Identify key stakeholders and their interests, anticipating future developments with the aim of maximizing AstraZeneca's present and future commercial positioning and contributing to overall results.

• Quickly identify changes and needs within the account, prioritizing and optimizing resources, and implementing specific action plans per client.

• Gather information through active listening about client needs, the healthcare ecosystem, existing objections, and opportunities for improvement, generating empathy and proposing specific, innovative, high-impact solutions that improve patients' quality of life.

• Maintain continuous, up-to-date scientific and clinical knowledge and communicate it rigorously, clearly, and adapted to different audiences.

• Execute the brand strategy defined by the company within their accounts or healthcare area, adapting it to the patient journey to improve commercial positioning.

• Continuously and proactively learn new skills and knowledge, using internal company resources and external learning sources that enable ongoing professional development.

• Grow when facing challenges and view learning as a constant development opportunity.

• Build positive relationships through strong social skills, adapting communication style to the needs, interests, and context of each interlocutor.

• Recognize one's own emotions and those of others, using this information to guide thinking and behavior, and adapting behavior to the interlocutor, the environment, and adverse situations.

• Generate synergies, receive and request agile feedforward, align messages and efforts, and prioritize team objectives over individual interests.

• Act within the applicable regulatory framework to implement the actions designed in the strategic plan across all areas.

• Digital mindset and orientation toward the use of data, omnichannel tools, and digital solutions.

11-nov-2026

24-nov-2026

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.