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SME Executive

On-site in Bilbao·Added 6 days ago (last checked 19 Oct)

Bankinter

25 open roles

Overview

Work mode
On-site, Bilbao
Experience
2+ years
Education
University degree

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

REQUIREMENTS
- Higher university degree (Degree in Economics, Business Administration, Business Management, Law or similar). Other degrees will not be ruled out depending on complementary training and experience.
- Desirable complementary specialized training such as EFPA, CFA, postgraduates in Stock Markets, Financial Markets, Analysis, Finance, etc.
- Medium-high level of English recommended.
- Experience of between 2 and 4 years in the sector and a minimum of 2 years in the segment / area performing commercial acquisition and management tasks.
- Desirable knowledge of the location and possibility of portfolio transfer.

The role

SME Executive Bilbao

What you'll do

JOB MISSION AND FUNCTIONS

Management of the client portfolio with responsibility, quality, and maximum achievement of objectives. Analyze the relationship of the managed clients with the bank and carry out both external (commercial) and internal (process improvement, service quality...) actions to ensure it is satisfactory. Adopt the necessary actions to reach the assigned objectives in terms of commercial activity within the assigned segment, participating in the preparation of the commercial plan defined in the office.

Duties

  1. Analyze the relationship of the clients with the Bank both at specific points in time and their evolution, as well as the business provided by our clients based on their potential, with the objective of maximizing the commercial relationship with the managed clients.
  2. Schedule the necessary commercial and follow-up actions for each client. Perform client management, with everything that entails, having the responsibility to increase the number of clients through acquisition.
  3. Perform the programmed commercial actions and, usually, the day-to-day tasks necessary for the normal development of the business: prepare formalizations of asset products, study customer complaint incidents... Liaison with central services to attend to the needs and requirements of the client.
  4. Maximize product sales margins by optimizing the level of cross-selling according to the client profile, monitoring the profitability of the managed clients using the available management tools.
  5. Acquisition of new clients, improvement of the relationship with active clients, reactivation of inactive clients. Acquisition and follow-up of collaborators and groups. Induction of clients to the use of the most efficient channels according to their typology.
  6. Monitoring of the profit and loss account of their center's segment.

How you'll work

JOB LOCATION
Bilbao SP: Plaza Pedro Eguillor, 1, Bilbao ESP

About Bankinter

Bankinter is a Spanish banking group headquartered in Madrid, offering a full range of retail, corporate, private banking, and asset management services. With a strong focus on digital innovation, it has consistently been one of the most profitable banks in Spain, serving over 3 million customers and operating through a network of branches across the country. The group also has international subsidiaries in Portugal, Ireland, and France, and owns the online bank EVO Banco.

Bankinter's main operations are in Madrid, where its headquarters and most corporate functions are based, with a significant presence in Barcelona and other major Spanish cities. The company is known for a customer-centric culture and a strong emphasis on technology and data-driven decision-making. For international professionals, Bankinter offers opportunities in a stable, well-regulated banking environment, with roles often requiring Spanish language skills, though some tech and data positions may be accessible to English speakers.

Industry
Banking
Founded
1965
Employees
5,000–10,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Bankinter is headquartered in Madrid, and most corporate and tech roles are based there, with additional offices in Barcelona and other Spanish cities.
  • The bank has a strong digital transformation focus, investing heavily in fintech and data analytics, which creates opportunities for tech and data professionals.
  • Spanish language proficiency is typically required for client-facing roles, but some back-office and technology positions may be open to English speakers.
  • Bankinter is consistently ranked among the most profitable and efficient banks in Spain, offering a stable work environment in a regulated industry.
  • The company has international operations in Portugal, Ireland, and France, which may offer cross-border mobility opportunities.

In their own words

Additional information

REMARKS
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