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Reception Assistant - Hotel Occidental Atenea Mar

On-site in Occidental Atenea Mar·Full-time·Added 2 days ago

Barcelo Hotel Group

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Occidental Atenea Mar
No relocation package mentioned.
Vocational training (FP Grado Medio)
“Formación: Ciclo Formativo de Grado Medio en Hostelería y Turismo.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

* You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
* Why limit yourself to one location when you can travel between countries and work in different areas of the company? At Barceló Hotel Group, we offer geographical mobility and the opportunity to gain knowledge about various products and services throughout your career.
* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.
* You will have access to the best training programs on the market, tailored to your position within the company. Additionally, because we firmly believe in personal development, we offer a wide range of open training activities through our Barceló Campus e-learning platform.

* We invite you to explore Barceló ReGen, our sustainability strategy. This initiative covers numerous actions related to social, economic, and environmental development in all the places where our company operates. We want you to join us in our commitment to building a better future!

As one of our biggest challenges is to ensure your happiness, being part of the Barceló Hotel Group team offers additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools.

The role

What you'll do

What will your duties be?• Prepare documentation prior to client check-in and check-out and perform the same. • Maintain the good state of cleanliness and order of the reception furniture and facilities. • Provide telephone assistance to clients and external calls. • Exchange currencies. • Coordinate with the kitchen and dining room. • Provide information to the client and handle their complaintsWhat are we looking for?• Training: Intermediate Vocational Training in Hospitality and Tourism. • Experience: minimum of 1 year in a similar position. • Languages: high level of English, a second language is valued. • We value knowledge in: Office automation, reservation programs. • Adaptability. • Teamwork. • Customer orientation. • Communication skills. • Problem-solving.Your benefits:

How you'll work

Contract type: Substitute (fixed-term)

About Barcelo Hotel Group

Barceló Hotel Group is a Spanish multinational hospitality company headquartered in Palma de Mallorca, Spain. It operates over 250 hotels worldwide under brands such as Barceló, Occidental, Royal Hideaway, and Allegro, spanning luxury, resort, and urban segments. The group is one of the largest hotel chains in Europe and a major player in the global tourism industry, with a strong presence in Spain, the Caribbean, and other international destinations.

In Spain, Barceló has a significant footprint with numerous properties across the Balearic Islands, Canary Islands, mainland coastal areas, and major cities like Madrid and Barcelona. The company is known for its strong focus on hospitality careers, offering roles in food and beverage, housekeeping, reception, and management. For international professionals, Barceló provides opportunities to work in diverse locations, often in tourist destinations, and values multilingual skills and customer service excellence. The group also emphasizes sustainability and professional development, making it an attractive employer for those seeking a career in the hospitality industry.

Industry: Hospitality
Founded: 1931
Employees: 25,000–35,000
Headquarters: Palma de Mallorca, Spain
In Spain: Palma de Mallorca, Madrid, Barcelona and 16 more
Website: barcelo.com

Good to know if you are moving

Barceló Hotel Group is headquartered in Palma de Mallorca, Spain, and offers roles across Spain, including the Balearic and Canary Islands, which are popular for international workers.
The company operates multiple hotel brands (Barceló, Occidental, Royal Hideaway, Allegro), providing a range of work environments from luxury resorts to urban hotels.
Many positions are in hospitality operations (e.g., waitstaff, reception, housekeeping), which often require Spanish language skills, but some corporate roles like sustainability may be open to international candidates.
The group has a strong focus on sustainability and professional development, with training programs and career growth opportunities.
Spain's tourism industry is a major employer, and Barceló offers seasonal and permanent contracts, with some roles including accommodation or meal benefits.

In their own words

About the company & team

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

Royal Hideaway Luxury Hotels & Resorts
Barceló Hotels & Resorts
Occidental Hotels & Resorts
Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

All open roles at Barcelo Hotel Group