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This job advert was originally written in Spanish.
*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.
* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.
*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!
As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:
1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools
Contract type:Permanent
The MICE Sales Executive will be responsible for the profitability of the hotels during specific time periods (e.g., fortnights) and their performance (and bonus) will be evaluated based on the profitability of those periods. The rate at which they sell rooms and meeting spaces, occupancy, etc., will be assessed. Results will be compared with comparable periods from the previous year and against the budget.
Main duties
- Quotes: each group request will be quoted and responded to the client through the Sales & Catering group reservation system. Under no circumstances will quotes that have not been entered into the system be sent.
- Quote follow-up: if no response is received within 2 days of sending the quote, the client will be contacted to confirm receipt of the initial email and the status of the group. If necessary, further contact will be made with the client in order to secure the group.
- Contract signing and payment collection for the corresponding confirmed groups.
- Site inspections: if requested by the client, a site inspection will be coordinated with the hotel.
- Space blocking: if requested by the client, spaces will be blocked in the different systems (rooms and meeting spaces), marking an option date.
- Negotiation of possible modifications requested by the client, optimizing the availability of meeting spaces and rooms at all times.
- System updates: reservation systems (rooms and meeting spaces) will be kept up to date at all times as modifications are made to the initial request.
- Cancellations: if the group is cancelled or the client rejects our proposal, an attempt will be made to ascertain the reasons, which will be recorded in the system.
- File transfer: once the contract is signed and the first deposit is received, the file will be transferred to the Project Coordinator of the corresponding department.
• Education: Degree in Tourism or similar, Postgraduate degree in Business School
• Experience: minimum of 2 years in events/MICE departments
• Languages: advanced English is essential; other languages will be valued (French, German)
• Essential knowledge: office software, Opera system
SKILLS:
• Communication and interpersonal skills.
• Results-oriented.
• Teamwork.
• Negotiation skills.
Barceló Hotel Group is a Spanish multinational hospitality company headquartered in Palma de Mallorca, Spain. It operates over 250 hotels worldwide under brands such as Barceló, Occidental, Royal Hideaway, and Allegro, spanning luxury, resort, and urban segments. The group is one of the largest hotel chains in Europe and a major player in the global tourism industry, with a strong presence in Spain, the Caribbean, and other international destinations.
In Spain, Barceló has a significant footprint with numerous properties across the Balearic Islands, Canary Islands, mainland coastal areas, and major cities like Madrid and Barcelona. The company is known for its strong focus on hospitality careers, offering roles in food and beverage, housekeeping, reception, and management. For international professionals, Barceló provides opportunities to work in diverse locations, often in tourist destinations, and values multilingual skills and customer service excellence. The group also emphasizes sustainability and professional development, making it an attractive employer for those seeking a career in the hospitality industry.
Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.
Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.
Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:
All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!
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